Otrs Support Module

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Add-ons for ((OTRS)) Community, Modules, Features

    https://otrsaddons.com/
    About Us. As the leader in creating custom OTRS plugins we serve customers amongst different businesses located all over the world. We have been offering professional services for more than 8 years, helping our customers. Our core area of expertise remains OTRS along with consulting, implementations, trainings, cloud services, on-going maintenance and support related to it.

otrs.com OTRS Simple Service Management - Users Love OTRS

    https://otrs.com/
    OTRS is a customizable support desk software that manages workflows and structures communication so there are no limits to what your service team can achieve. Start your free trial now.

OTRS Help Desk

    http://doc.otrs.com/doc/manual/admin/5.0/en/html/otrs.html
    To run OTRS, you'll also need to use a web server and a database server. Apart from that, you should install perl and/or install some additional perl modules on the OTRS machine. The web server and Perl must be installed on the same machine as OTRS. The database back-end …

Support Data Collector — OTRS Administration Manual 7.0 ...

    https://doc.otrs.com/doc/manual/admin/stable/en/content/otrs-group-services/support-data-collector.html
    Support data collector is used to collect some data and sent to OTRS Group on a regular basis, if the system is registered. Use this screen to review the data to be sent to OTRS Group. The support data collector screen is available in the Support Data Collector module of the OTRS Group Services group.

Statistiken - doc.otrs.com

    https://doc.otrs.com/doc/manual/admin/5.0/de/html/statistics-module.html
    The OTRS statistics module holds features to track operational statistics and generates custom reports associated with OTRS usage. The OTRS system uses the term "statistic" generically to refer to a single report presenting various indicators.

OTRS Documentation

    https://doc.otrs.com/
    Professional Services for OTRS. We offer best professional support from the OTRS team, reliable OTRS security and regular free updates as well as an exclusive set of additional Business Features that you can flexibly activate or deactivate according to different deployment scenarios.

OTRS Features Ticket System OTRS

    https://otrs.com/product-otrs/feature-list/
    Almost all components of OTRS can be communicated via the Generic Interface (web service interface framework) via SOAP, REST, SQL or even proprietary protocols. OTRS offers ready-to-use modules and can be extended almost indefinitely, if required.



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