Oracle Sustaining Support Policy

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Lifetime Support Policy Oracle Support Oracle

    https://www.oracle.com/support/lifetime-support/
    Maximizes your investment protection by providing maintenance for as long as you use your Oracle software. Features include access to Oracle online support tools, upgrade rights, pre-existing fixes and assistance from technical support experts.

Oracle Support Policies

    https://www.oracle.com/support/policies.html
    Oracle Hardware and Systems Support Policies. The Oracle Hardware and Systems Support Policies document below is the primary document used to communicate Oracle's hardware and system support policies. They include Oracle's hardware support terms, and provide a description of Oracle's hardware support …

Oracle Software Technical Support Policies

    http://www.oracle.com/us/support/library/057419.pdf
    Oracle Software Technical Support Policies: 10-January-2020 Page 2 of 28 To view a comparison of these Oracle Software Technical Support Policies and the previous version of the Oracle Software Technical Support Policies, please refer to the attached Statement of Changes (PDF). 2. Support Terms Technical Support Fees

Oracle Lifetime Support Policy for Forms and Reports 12c ...

    https://blogs.oracle.com/fusionmiddlewaresupport/oracle-lifetime-support-policy-for-forms-and-reports-12c-v3
    For more specifics on Premier Support, Extended Support, and Sustaining Support, please refer to Oracle Lifetime Support Policy or visit the Support Resources. Be the first to comment. Comments ( 0 ) Name Please enter your name. Email Please provide a valid email address.

Extended Support Fee Waived for Oracle Database 12.1 and ...

    https://blogs.oracle.com/ebstech/extended-support-fee-waived-for-oracle-database-121-and-112-for-oracle-e-business-suite
    Oracle's Lifetime Support policy has three phases: Premier Support, Extended Support, and Sustaining Support. For details about coverage during each phase, see: Oracle Lifetime Support Policies; You can purchase a support plan for your licensed products to obtain Premier Support. There is an additional fee for Extended Support.

Oracle Premier, Extended and Sustaining Support Info

    https://www.oracleracexpert.com/2013/02/oracle-premier-extended-and-sustaining.html
    Many users not aware of Oracle product Lifetime support. It is simple, predictable and flexible. Premier support usually ends 5 years after the release of a version. ... After ending the extended support, Sustaining Support kicks off but it does not include: New updates, fixes, security alerts, data fixes, and critical patch updates ...

Oracle Solaris 10 Support Explained Oracle Solaris Blog

    https://blogs.oracle.com/solaris/oracle-solaris-10-support-explained
    Dec 04, 2017 · After January 31, there will be two types of support available for Oracle Solaris 10. These are Extended Support and Sustaining Support. Here is what each of those gives you or doesn't give you according to our Oracle Lifetime Support Policy: Oracle and Sun System Software Document (edited to remove references to Oracle Linux for clarity):

Oracle Lifetime Support

    http://www.oracle.com/us/support/library/lsp-tech-chart-069290.pdf
    Lifetime Support Policy, Coverage for Oracle Technology Product December, 2019 Page 6 Oracle Business Transaction Management Releases (Formerly Amberpoint) Release GA Date Premier Support Ends Extended Support Ends Sustaining Support Ends SNMP Adapter 1.0.1.1 Feb 2010 Mar 2012 Not Available Indefinite

ORACLE INFORMATION-DRIVEN SUPPORT

    http://www.oracle.com/us/support/library/lifetime-support-technology-069183.pdf
    Oracle Lifetime Support Policy With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support.

Oracle sustaining support Oracle Community

    https://community.oracle.com/thread/722883
    Dear All, One of my client has Oracle EBS 11.5.9 with DB 9.2.0.3.0 As per ‘oracle lifetime support policy’ 11i9 premier support ends on Jun-08 now it is on sustaining support customer not agree to upgrade to latest release and he will operate with sustaining support and Sustaining Support does not include • New updates, fixes, security alerts, data fixes, and critical patch updates ...

EnterpriseOne Tools Release 9.2.3 Support Policy - Oracle

    https://docs.oracle.com/cd/E61420_01/doc.92/e64056/tools923support.htm
    2 EnterpriseOne Tools Release 9.2.3 Support Policy. JD Edwards EnterpriseOne Tools 9.2.3 Release supports Application Releases 9.1 and 9.2. Tools 9.2.3 is not supported with Application Release 9.0 or 9.0.2, which goes into Sustaining Support effective December 2018.

MySQL :: MySQL Technical Support

    https://www.mysql.com/fr/support/
    Simple and predictable, Oracle's Lifetime Support Policy is the industry's most comprehensive and flexible support policy. No matter which release of MySQL you are using, Oracle will be there for your business. Oracle's Lifetime Support Policy has three options.

Certifications - Oracle

    https://docs.oracle.com/cd/E74665_01/MOSHP/certifications.htm
    9.1.2 What is the difference between certified and supported?. Certified is not the same as supported.Each product has its own support policy and timeframe, completely separate to certification. For example, a product combination may have been certified by Oracle in 1995.

Getting the Most From Your Oracle Database Support

    https://www.riministreet.com/Documents/Collateral/Rimini-Street-White-Paper-Getting-the-Most-From-ODB-Support.pdf
    Rimini Street Getting the Most From Your Oracle Database Support 5 Oracle Lifetime Support Policy Oracle has standardized its support policies across many different organically developed and acquired product lines. This policy is known today as the Oracle Lifetime Support Policy1, and it sets consistent support policies, prices and

Oracle Product Support Life Cycle – TGG Connect

    https://goalgetters.zendesk.com/hc/en-us/articles/215791483-Oracle-Product-Support-Life-Cycle
    Oracle Lifetime Support Policy. Oracle products generally commence with a 5 year support period from the time it is released for public. Thereafter, clients usually have the option of subscribing to Extended Services up to a maximum of 3 additional years. Otherwise or after Extended Services, the product will move into Sustaining Support.

ORACLE INFORMATION-DRIVEN SUPPORT

    http://profitconcepts.com/docs/lifetime-support-applications.pdf
    Oracle Lifetime Support Policy With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support.

What is difference in oracle extended support & sustaining ...

    https://www.experts-exchange.com/questions/25082697/What-is-difference-in-oracle-extended-support-sustaining-support.html
    I would like to understand, how oracle technical support differs, if the production version in extended support to the Sustaining support. What is difference in oracle extended support & sustaining support?

Oracle's Hyperion On-premises Support is Changing

    https://www.datavail.com/blog/oracles-hyperion-on-premises-support-is-changing/
    Oracle carries out its lifetime support policy in three phases: Premier Support, Extended Support, and Sustaining Support. It recently announced that it will be extending its support for Hyperion on-premises with version 11.2, which will be released in 2019, with Premier Support available until 2030.

Oracle Database Release Lifetime Support

    https://www.oracleracexpert.com/2018/01/oracle-database-release-lifetime-support.html
    Oracle Support info: Oracle Premier Support provides a standard five-year support policy for Oracle Technology products. You can extend support for an additional three years with Extended Support for specific releases or receive indefinite technical support with Sustaining Support.

Ask TOM "End of Support and End of Life Support for Oracle

    https://asktom.oracle.com/pls/asktom/f?p=100:11:0::::P11_QUESTION_ID:1473143300346925692
    Connor and Chris don't just spend all day on AskTOM. You can also catch regular content via Connor's blog and Chris's blog.Or if video is more your thing, check out Connor's latest video and Chris's latest video from their Youtube channels. And of course, keep …

Oracle Database Releases & It’s Supported Timeline ...

    http://www.oracleride.com/oracle-database-releases-its-supported-timeline/
    Dec 23, 2018 · Sustaining Support -: if you choose not to purchase Extended Support, or when Extended Support expires, Sustaining Support will be available for as long as you license your Oracle products. With Sustaining Support, you receive technical support, including access to oracle online support tools, knowledge bases, and technical support experts.

Oracle Details Lifetime Support Policy - eWEEK

    https://www.eweek.com/enterprise-apps/oracle-details-lifetime-support-policy
    Sep 21, 2005 · Under Oracle Corp.s new "Lifetime" support policy, "life" means five years. But just like hospital patients with good insurance plans and feeding tubes, additional support can be …

Oracle technical support - understanding the facts - B-lay

    https://b-lay.com/software-licensing/oracle-technical-support-understanding-the-facts/
    As per Oracle’s Technical Support policy: When acquiring technical support, all licenses in any given license set must be supported under the same technical support service level (e.g., Software Update License & Support, Oracle Communications Network Premier Support or unsupported).

ORACLE INFORMATION-DRIVEN SUPPORT

    https://goalgetters.zendesk.com/hc/en-us/article_attachments/209437443/Oracle_Applications_Support_Life_Cycle__July_2013_.pdf
    Oracle Lifetime Support Policy . With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical experts for as long as you license your Oracle products and consists of three support stages: Premier Support, Extended Support, and Sustaining Support.



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