Oracle Software Technical Support Policy

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Oracle Software Technical Support Policies

    http://www.oracle.com/us/support/library/057419.pdf
    Oracle Software Technical Support Policies: 10-January-2020 Page 2 of 28 To view a comparison of these Oracle Software Technical Support Policies and the previous version of the Oracle Software Technical Support Policies, please refer to the attached Statement of Changes (PDF).

Oracle Support Policies

    https://www.oracle.com/support/policies.html
    The Oracle Software Technical Support Policies document below is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels. The Oracle …

Oracle Software Technical Support Policies

    https://www.oracle.com/support/policies/software-technical-support-policies.html
    The Oracle Software Technical Support Policies is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels.

Oracle Financial Services Software Technical Support Policies

    http://www.oracle.com/us/support/library/fs-software-tech-support-policies-069179.pdf
    The Oracle Financial Services Software Technical Support Policies have been retired. Technical support for Oracle Financial Services Software is provided under the Oracle Software Technical Support Policies

Oracle Support Policies Oracle India

    https://www.oracle.com/in/support/policies.html
    The Oracle Software Technical Support Policies document below is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels. The Oracle …

Oracle Support - Technical Support and Lifetime Support ...

    https://blogs.oracle.com/proactivesupportepm/oracle-support-technical-support-and-lifetime-support-policy
    Oracle Software Technical Support Policies (PDF) The Software Technical Support Policies document is the primary document used to communicate Oracle's software support policies. Oracle Lifetime Support Policies - General Lifetime Support Policies for Oracle Fusion Middleware and Oracle Applications. Lifetime Support Policy: Oracle Fusion ...

Oracle Technical Support Policies

    http://oukc.oracle.com/static12/opn/events12/93616/Technical%20Support%20Policies_FINAL%20V1.pdf
    related to Oracle software, review the Oracle Software Technical Support Policies document. If your question is Oracle hardware and systems related and no product specific document exists, review the Oracle Hardware and Systems Technical Support Policies document. Oracle Technical Support Policies

Oracle Support Policy - VMware LATAM

    https://www.vmware.com/latam/support/policies/oracle-support.html
    This expanded technical support is driven by our VMware customers’ choice to deploy increasing amounts of their Oracle Database software with VMware products. This expanded support is targeted at Oracle Database usage “above and below” vSphere, where the Oracle database is: used as a data store for VMware products

Oracle’s Updated Support Policy for VMware – What it Means ...

    http://houseofbrick.com/oracles-updated-support-policy-for-vmware-what-it-means-for-you/
    Oct 15, 2019 · The announcement of the Oracle Cloud VMware Solution. This will enable customers to run their VMware-virtualized Oracle software stacks in the Oracle Cloud Infrastructure (OCI). Oracle will offer enhanced technical support for their products running on VMware in any Oracle supported computing environment.

Analysis of Oracle® Software Technical Support Policies

    http://www.eprentise.com/wp-content/uploads/2016/08/Analysis-of-Oracle-Software-Technical-Support-Policies.pdf
    A Legal Review of Oracle’s® Contract in Relation to Third-Party Software General Support Policy The Oracle Technical Support Policies expressly and unequivocally state that Oracle support of licensed, unaltered Oracle programs [emphasis added] includes support in resolving problems that the user creates (“including problems you create”).

MySQL :: MySQL Technical Support

    https://www.mysql.com/fr/support/
    Simple and predictable, Oracle's Lifetime Support Policy is the industry's most comprehensive and flexible support policy. No matter which release of MySQL you are using, Oracle will be there for your business. Oracle's Lifetime Support Policy has three options.

Oracle technical support - understanding the facts - B-lay

    https://b-lay.com/software-licensing/oracle-technical-support-understanding-the-facts/
    As per Oracle’s Technical Support policy: When acquiring technical support, all licenses in any given license set must be supported under the same technical support service level (e.g., Software Update License & Support, Oracle Communications Network Premier Support or unsupported).

Extended Support Fee Waived for Oracle Database 12.1 and ...

    https://blogs.oracle.com/ebstech/extended-support-fee-waived-for-oracle-database-121-and-112-for-oracle-e-business-suite
    Once Oracle E-Business Suite is certified with a database release, it is not "uncertified". To determine the database support that is available and what is provided for that level of support is defined by the Oracle Lifetime Support Policy and the database support policy.

Support policy for Microsoft SQL Server

    https://support.microsoft.com/en-us/help/4047326/support-policy-for-microsoft-sql-server
    Microsoft may provide limited or no technical support for SQL Server software components that are deployed on unsupported operating systems, file systems, hypervisors, and hardware platforms. If you deploy SQL Server on an unsupported operating system, file system, or hypervisor, you might experience unexplained behavior and results.

Database – Oracle CDT Services

    https://cdt.ca.gov/services/database-oracle/
    The following are included in the Oracle service: Support of Oracle database versions in accordance with the CDT Software Version Support Policy; Hosting on the Solaris, AIX, Linux, z Systems, and Windows platforms; Management of the Oracle software licensing; Oracle database installation, patching, maintenance and 24/7 on-call technical support

Oracle Enacts 'all Or Nothing' Hardware Support Policy CIO

    https://www.cio.com/article/2419467/oracle-enacts--all-or-nothing--hardware-support-policy.html
    Oracle Enacts 'all Or Nothing' Hardware Support Policy Oracle has adopted what amounts to an "all or nothing" hardware support policy, according to a document the vendor has posted on its Web site.

ORACLE INFORMATION-DRIVEN SUPPORT

    http://profitconcepts.com/docs/lifetime-support-applications.pdf
    Lifetime Support Policy, Coverage for Oracle Applications – February, 2010 Page 2 Oracle Lifetime Support Policy With Oracle Support, you know up front and with certainty how long your Oracle products are supported. The Lifetime Support Policy provides access to technical …

Product Support - Toad for Oracle

    https://support.quest.com/toad-for-oracle/13.1.1
    GENERAL STEPS How to Install Toad for Oracle (TFO) and an Oracle Client Software to get Toad up and running on a new computer or PC. ... Our usual support policy is to provide support on both the current (n) and prior (n-1) versions of our products. ... Technical support does not perform or maintain customizations. The design and development of ...

Expired Oracle license. Oracle Community

    https://community.oracle.com/thread/2348001
    Jul 24, 2012 · Hi Group, We have started managing a database Oracle 10.2.0.4 on linux whose owners haven't updated their license two years ago, and I have some questions about this. I know that here is not the right forum to this question but I'd like to know if someone here has had this experience. 1.- What we loose from Oracle Support in this scenario.? 2.- If a severety 01 incident that requires Oracle ...

Database Support Blog: Oracle Database 12c Stan ...

    https://community.oracle.com/community/support/support-blogs/database-support-blog/blog/2015/07/03/oracle-database-12c-standard-edition-2-12102-information-and-availability
    Jul 03, 2015 · Starting with the release of Oracle Database 12.1.0.2, Oracle Database Standard Edition 2 (SE2) has been released and is available for download from. Oracle Technology Network; My Oracle Support (Patch 21419221) For further information refer to. Oracle Database 12c Standard Edition 2 (12.1.0.2) (Doc ID 2027072.1)

EMS SQL Manager - Technical Support Center

    https://www.sqlmanager.net/support
    Support Ticket System We provide our customers with support in the foreground mode and users of evaluation versions of our products can also rely on our help during the trial period. The support tickets are processed and replied within 24 hours on working days. You need to be an EMS Member to use our Support Ticket System.



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