Searching for Oracle Software Service Support Policies information? Find all needed info by using official links provided below.
https://www.oracle.com/support/policies.html
Oracle Software Technical Support Policies. The Oracle Software Technical Support Policies document below is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels.
https://www.oracle.com/support/policies/software-technical-support-policies.html
The Oracle Software Technical Support Policies is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels.
http://www.oracle.com/us/support/library/saas-support-policies-069195.pdf
These Oracle Software as a Service (“SaaS”) Support Policies apply to the following SaaS offerings: CRM On Demand, ATG Optimization and e-Billing On Demand. These SaaS Support Policies apply to the support provided by Oracle as part of the SaaS offering
http://www.oracle.com/us/support/library/057419.pdf
To receive technical support as provided by Oracle Support Services (“OSS”) as described in these Oracle Software Technical Support Policies, all programs must be properly licensed. Technical support is provided for issues (including problems you create) that are demonstrable in the currently
https://www.oracle.com/corporate/security-practices/
Learn about Oracle’s security policies and practices, which reflect the various ways Oracle engages with its customers. ... Oracle Cloud provides leading-edge capabilities in software as a service, platform as a service, infrastructure as a service, and data as a service. ... Learn about Oracle’s technical support security practices.
https://www.vmware.com/support/policies/oracle-support.html
VMware Oracle Support Policy Summary. VMware’s business mission is to reduce complexity, lower costs, and improve information technology service delivery for customers. This extended support policy delivers this, by driving resolution of customer technology issues that involve multiple product vendors.
http://www.oracle.com/us/support/library/hardware-systems-support-policies-069182.pdf
workspace for all Oracle resources performing technical support services at your site (e.g., a workspace that is free from recognized hazards that are causing, or likely to cause,death or serious physical harm, a workspace that has proper ventilation, legally acceptable oxygen concentration levels, sound levels acceptable for resources
https://www.oracle.com/support/lifetime-support/
Premier Support Provides comprehensive maintenance and software upgrades for your Oracle Database, Oracle Fusion Middleware, and Oracle applications for five years from the general availability (GA) date.
https://www.oracle.com/support/
Oracle Premier Support for engineered systems provides fully integrated systems support with a single point of accountability and optimized performance at every level of the integrated stack. Qualifying customers can receive the enhanced coverage of Oracle Platinum Services at no additional cost.
https://support.oracle.com/knowledge/Oracle%20Database%20Products/742060_1.html
For details on Global Extended Support Fee Waivers, see Oracle Software Technical Support Policies Section 3 "Lifetime Support" subtitle "Exceptions". During the waiver window, you will continue to receive the same level of Support that you had under Premier Support.
https://www.vmware.com/support/policies/oracle-support.html
VMware Oracle Support Policy Summary. VMware’s business mission is to reduce complexity, lower costs, and improve information technology service delivery for customers. This extended support policy delivers this, by driving resolution of customer technology issues that involve multiple product vendors.
https://support.oracle.com/knowledge/Support%20Tools/1547639_1.html
Jul 11, 2019 · My Oracle Support - Version 3.3.1.0.0 and later Information in this document applies to any platform. Goal. What are the Oracle Support Policies for response times / Service Level Agreements (SLA) for Service Requests (SR)? Solution
https://docs.oracle.com/en/cloud/paas/content-cloud/administer/supported-web-browsers.html
Oracle Content and Experience supports the latest version at the time of release of each of the following four major browsers: . Google Chrome; Mozilla Firefox; Microsoft (including Internet Explorer and Edge) Apple Safari; For more detail, see Oracle Software Web Browser Support Policy.. When sharing a link to a document or folder, users of Microsoft Internet Explorer and Microsoft Edge need ...
https://blogs.oracle.com/ebstech/extended-support-fee-waived-for-oracle-database-121-and-112-for-oracle-e-business-suite
The Lifetime Support section of the Oracle Software Technical Support Policies documents the Extended Support fee waiver. To contact Oracle and determine your eligibility for either the Extended Support fee waiver or credit for previously paid Extended Support fees, you can either access your on-premises Oracle Premier Support Renewal ...
https://docs.oracle.com/cd/E13196_01/platform/suppconfigs/configs/prod-info.html
Users of Xen virtualization software should review Xen documentation to ensure that the versions of Windows and Linux supported by Oracle are also supported by the Xen software. Support for Inte l 64-bit Xeon Hardware
http://www.oracleevent.com/16783/pdf/Support-Day-Renewal.pdf
Most Important Terms Of Support Policy •Oracle Annual Uplift for Support Contracts is 3% •After Contract Expire Date, Support service is down •After Contract Expire Date, Reinstatement fees will be applied equivalent to 150% per day •Start date for SW is license order date not the implementation date, or Ship date for HW •Renewal is done Direct with Oracle or Through Oracle ...
https://aws.amazon.com/oracle/faq/
To run a DB Instance under the BYOL model, you must have the appropriate Oracle Database license (with Software Update License & Support) for the DB Instance class and Oracle Database edition you wish to run. You must also follow Oracle's policies for licensing Oracle Database software in the cloud computing environment.
https://technology.amis.nl/2017/05/07/consequences-of-stopping-oracle-support/
May 07, 2017 · So stopping support of the options is a ‘Matching Service Level’ – thing, what LMS will translate as incompliancy, and the chance that My Oracle Support is not willing to help when submitting a Service Request. Repricing. Support of Oracle software is related to CSI-numbers, and there may be several CSI-numbers in one contract.
https://www.vmware.com/support/policies.html
VMware's current support policies and "How To" guides share best practices for accelerating the problem solving process and enhancing your customer experience. Our downloadable Technical Support Welcome Guide covers in detail the support best practices, offerings, lifecycle process and policies.
https://support.oracle.com/knowledge/Oracle%20Cloud/742060_1.html
Oracle Database Cloud Schema Service - Version N/A and later ... Fee Waivers, see Oracle Software Technical Support Policies Section 3 "Lifetime Support" subtitle "Exceptions". During the waiver window, you will continue to receive the same level of Support that you had under Premier Support. After an ES waiver expires, you will need to cover ...
https://www.itassetmanagement.net/2014/10/22/oracle-audit-top-20-faq/
Oct 22, 2014 · Therefore, it is the customer’s responsibility to ensure that they understand their license rights (including the licensing policies, support policies, program documentation etc.) and that they are complying with those obtained rights. AM I REQUIRED TO INSTALL/DEPLOY THE SCRIPTS FROM ORACLE LMS DURING AN AUDIT? No.
https://support.oracle.com/knowledge/Sun%20Microsystems/2055529_1.html
How to check the "End of Service Life" for a particular supported Oracle Hardware that depends on the Lifetime Support Policy (LSP) (Doc ID 2055529.1) Last updated on NOVEMBER 21, 2019. Applies to: Sun Hardware - Generic - Version All Versions to All Versions [Release All Releases] Sun SPARC Enterprise M8000 Server
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