Oracle Rightnow Cx Support

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Support Oracle and RightNow

    https://www.oracle.com/corporate/acquisitions/rightnow/support.html
    Designated Contacts may call Oracle Service Cloud Support by telephone for critical production Severity 1 and 2 issues. Before calling support, please submit an incident via the Support portal. When you do call in, please have your incident reference number ready for our support agent.

Priority Support Oracle Service Cloud - cx.rightnow.com

    https://cx.rightnow.com/app/landing/priority_support
    Our Priority Support offers you tailored incident management assistance and guidance from experts with a background and wealth of understanding in customer experience. Our Technical Account Manager was an integral part of the team in painstakingly working through …

Oracle Service Cloud Technical Support ... - cx.rightnow.com

    https://cx.rightnow.com/app/answers/detail/a_id/11269/~/oracle-service-cloud-technical-support-outbound-mailboxes
    Oracle Service Cloud and Oracle Field Service Technical Support uses several different outbound mailboxes to contact customers. Broadly, these emails could fall into several categories, and each category may come via a different From address:

Oracle RightNow Social Experience Oracle

    https://www.oracle.com/applications/rightnow/
    By combining Oracle and RightNow, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. As a result, RightNow Customer Service is now Oracle Service Cloud. Oracle Service Cloud is an important part of Oracle’s best-in-class, connected CX cloud suite.

Answers Oracle Service Cloud - cx.rightnow.com

    https://cx.rightnow.com/app/answers/list
    Answer: It’s fall again here in Montana. Many of the aspens have taken on a golden tone and there is a fresh blanket of snow on the mountains. Everything in its place, but with a new look.

cx.rightnow.com - Oracle Service Cloud Support

    https://cx.rightnow.com/
    Alert: This site will have a scheduled maintenance on Monday January 27 from 4 PM to 6 PM MST (GMT -7). During this timeframe the site may experience intermittent downtime. Please review answer 2543 now and record your local support number in the event that you have an urgent service request during this maintenance window. Our support team will still be available to take phone calls and handle ...

Support Oracle and RightNow

    https://www.oracle.com/corporate/acquisitions/rightnow/support.html
    The same support team who supported RightNow's products continues to do so today. You should continue to use the same support channels you have been using, whether it is online, phone support, or through your customer representative. Support phone numbers, email, and website links remain the same ...

CX Service Oracle

    https://www.oracle.com/applications/customer-experience/service/
    104-year-old Elgin Sweeper Company stays competitive with Oracle CX Cloud. Western Digital explains how customer service is a differentiator for the business and how service is offered the way customers want it. Oracle CX industry solutions leverage the comprehensive Oracle product portfolio to ...

Login Oracle Service Cloud - cx.rightnow.com

    https://cx.rightnow.com/app/mysupport/ask/group/techsupport
    The page will refresh upon submission. Any pending input will be lost.

Working with ROQL - Oracle

    https://docs.oracle.com/cloud/latest/soa121300/TKRDP/GUID-0D1B2623-1C65-4966-B715-12F58E0CDE9B.htm
    The Query statement text box consists of ROQL statements according to Oracle RightNow CX. Refer to the section on ROQL Operations for more information on the query operation. For detailed information on ROQL, see the Oracle RightNow Connect Web Services …

Service Cloud (RightNow) Support Resources Oracle ...

    https://blogs.oracle.com/support/service-cloud-rightnow-support-resources
    All Things Relevant to Oracle Premier Support & Services That Support Blogger. Engage. Contribute. Participate. ... Service Cloud (RightNow) Support Resources. Chris Warticki Global Customer Success Management. First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT. ... Oracle Customer Experience Blog;

New Oracle RightNow Cloud Service 2016 Support Specialist ...

    https://blogs.oracle.com/emeapartnercx/new-oracle-rightnow-cloud-service-2016-support-specialist-guided-learning-paths-v2
    Sep 24, 2015 · Check out our new Oracle RightNow Cloud Service 2016 Support Specialist guided learning path! It is intended to provide you the required information needed to make use of support for Oracle RightNow Cloud Service applications releases. There is also a new assessment associated with this learning path.

Obtaining the Standard WSDL - Oracle

    https://docs.oracle.com/cloud/latest/soa121300/TKRDP/GUID-4569B27F-0135-451B-A2B4-F9DF99E23A0E.htm
    Install Oracle RightNow CX client. Log in to Oracle RightNow CX client, See the Oracle RightNow CX User Guide. Navigate to Staff Management, and then click Profiles; Select the Profile, the user account that must be enabled. Click the Permissions tab. Check Select All for Public SOAP API. Check Account Authentication under Public SOAP API.

REST API (OData) Access for Oracle Service Cloud (RightNow ...

    https://www.progress.com/odata/oracle-service-cloud
    OData offers full CRUD support with a standard convention for field selection, sorting, filtering, and other SQL functions via HTTP GET, POST, PUT, PATCH and DELETE requests. Hybrid Data Pipeline allows you to easily expose your Oracle Service Cloud (RightNow) data via OData based RESTful API for data access, analytics and integration.

Oracle Service Cloud (RightNow) Cloud Integration with ...

    https://www.progress.com/cloud/oracle-service-cloud
    Cloud and hybrid integration with Oracle Service Cloud for real-time access from any application, both on-premise and cloud-based. ... Leverage existing SQL knowledge instead of having to learn the ROQL and Oracle RightNow CX API; Integrate cloud applications, on-premise applications, or both ... Database Support. Oracle RightNow CX API 1.2 ...



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