Oracle Proactive Support Model

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Oracle Blogs Oracle Business Analytics - Proactive ...

    https://blogs.oracle.com/proactivesupportepm/
    Proactive insights, news and tips from Oracle Hyperion EPM and BI Support. ... Doc ID 2627621.1 In February Google will roll out an update to Chrome (80) that will implement a secure-by-default model for cookies, enabled by a new cookie classification system. ... Welcome to the Monthly Index for December 2019 The following provides quick links ...

Support Support Resources Customer Support Oracle

    https://www.oracle.com/support/
    Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.

Oracle Premier Support Oracle

    https://www.oracle.com/support/premier/
    Oracle Premier Support for Engineered Systems. Oracle Premier Support for Engineered Systems takes the customer experience to a new level by providing a single point of contact for vendor accountability and resolution, integrated proactive support tools, and coordinated product updates.

Hyperion Enterprise Performance Management ... - Oracle Blogs

    https://blogs.oracle.com/proactivesupportepm/hyperion-enterprise-performance-management-epm-officially-joins-oracle-applications-unlimited-what-does-this-mean
    Jun 25, 2019 · Hyperion EPM officially joins Oracle Applications Unlimited...What does all of this mean for you? Applications Unlimited is Oracle's commitment to continuous innovation while also providing a commitment to offer Oracle Premier Support through at least 2030. Oracle understands that on-premises applications are important for many customers.

What Is Proactive Support, and How Can I Implement It?

    https://www.softwareadvice.com/resources/what-is-proactive-support/
    Jun 27, 2016 · The ideal scenario is to prevent that customer from even needing to ask the question in the first place. And that’s exactly what companies do when they implement proactive customer support. Proactive customer support is a support strategy in which a company anticipates customer issues.

New approach on how to run the Oracle application support ...

    https://www.symprio.com/insights/new-approach-on-how-to-run-the-oracle-application-support-function/
    A refreshing approach to Oracle Application Support We do not believe in the traditional application support model of creating revenue by avoiding reducing tickets. In addition to Oracle application technical and functional knowledge we focus on working with clients in a model where we work together to improve the performance of support through ...

My Oracle Support

    http://support.oracle.com/epmos/faces/MosIndex.jspx
    Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.

Space: Business Analytics Proactive Support Blog Oracle ...

    https://community.oracle.com/community/support/support-blogs/business-analytics-proactive-support-blog
    Welcome to the My Oracle Support Community! We highly encourage you to personalize your community display name to make your activity more memorable.

How to Be a Proactive DBA - Remote DBA Support & Database ...

    https://www.datavail.com/blog/switching-reactive-proactive-system/
    Case study: Oracle proactive database monitoring. Oracle revolutionized the field of enterprise database management systems with the release of Oracle Database 10g by introducing the industry’s first self-management capabilities built into the database kernel. The Oracle Database makes it easy to proactively monitor the health and performance ...

14 Proactive Hardware Services - Oracle

    https://docs.oracle.com/cd/E74665_01/MOSHP/proactive.htm
    14 Proactive Hardware Services. The Proactive Hardware Services tab is visible to customers with at least one hardware support identifier (SI) in their profile. When you click the Proactive Hardware Services tab, you are taken to the Proactive Analysis Center (PAC), a single holistic system health reporting solution for proactive and reactive services accessible through the My Oracle Support ...



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