Oracle Premier Support Policy

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Lifetime Support Policy Oracle Support Oracle

    https://www.oracle.com/support/lifetime-support/
    Premier Support Provides comprehensive maintenance and software upgrades for your Oracle Database, Oracle Fusion Middleware, and Oracle applications for …

Oracle Software Technical Support Policies

    http://www.oracle.com/us/support/library/057419.pdf
    References to the Technical Support Policies in former Oracle, or vendors acquired by Oracle, agreements may vary (e.g., Software Support Services Terms and Conditions, Maintenance Services Policy, Standard Maintenance Program, product support policy, Support Services policies, Support Maintenance Agreement, Maintenance and

ANNOUNCEMENTS: E-Business Suite 12.1 Premier Support Now ...

    https://support.oracle.com/knowledge/Oracle%20E-Business%20Suite/1495337_1.html
    As per the July 2016 update to the Lifetime Support Policy: Oracle Applications, this release version is in Premier Support. The following is a Support Policy update for this release version: Premier Support for E-Business Suite Release 12.1 has been extended by 5 additional years is now available through December, 2021.

Extended Support Fee Waived for Oracle Database 12.1 and ...

    https://blogs.oracle.com/ebstech/extended-support-fee-waived-for-oracle-database-121-and-112-for-oracle-e-business-suite
    Oracle's Lifetime Support policy has three phases: Premier Support, Extended Support, and Sustaining Support. For details about coverage during each phase, see: Oracle Lifetime Support Policies; You can purchase a support plan for your licensed products to obtain Premier Support. There is an additional fee for Extended Support.

Updates to the Lifetime Support Policy - Oracle Blogs

    https://blogs.oracle.com/proactivesupportepm/updates-to-the-lifetime-support-policy-extension-of-premier-support-for-enterprise-performance-management-epm-release-1112x
    Sep 27, 2019 · The Lifetime Support Policy has been updated to reflect the extension of Premier Support for release 11.1.2. Hyperion 11.1.2.4 Premier Support has been extended through to December, 2021. This replaces Extended Support; which means no Extended Support is offered. Please refer to the following for more information and details

My Oracle Support

    https://support.oracle.com/epmos/faces/MosIndex.jspx
    Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.

Support - docs.oracle.com

    https://docs.oracle.com/cd/E52319_01/infoportal/support.html
    Oracle Applications Unlimited and Oracle Premier Support Features and Benefits. Lifetime Support Policy: Oracle Applications. Support & Releases Information. Lifetime Support Summary for PeopleSoft Releases. Oracle’s PeopleTools Support Summary. Requesting Management Attention on a …

12.2.0.1 - Premier and Extended Support Oracle Community

    https://community.oracle.com/thread/4289350
    Sep 04, 2019 · The question we have is on the premier support and extended support for 12.2.0.1. Based on the MOS --> Release Schedule of Current Database Releases (Doc ID 742060.1) the patching would end for 12.2.0.1 in Nov 2020 (If we are interpreting this correctly)

Clarification: Support Periods for Oracle 12.2.0.1 and 18c

    https://mikedietrichde.com/2018/07/30/clarification-support-periods-for-oracle-12-2-0-1-and-18c/
    Jul 30, 2018 · It says: Oracle 12.2.0.1 will have its patching end date set for July 23, 2020 Nov 20, 2020 (please be aware that the Premier Support period for 12.2.0.1 has been extended based on when the last on-prem platform was available – this has been adjusted later to accommodate current dates). Two years after we released the following release.

MySQL :: MySQL Technical Support

    https://www.mysql.com/support/
    MySQL Technical Support Services provide direct access to our expert MySQL Support engineers who are ready to assist you in the development, deployment, and management of MySQL applications. ... Oracle's Lifetime Support Policy has three options. MySQL Premier Support - 5 years, ... Oracle Premier Support for MySQL, Rely on The Experts & Get ...

Lifetime Support Policy Oracle Support Oracle

    https://www.oracle.com/support/lifetime-support/
    Premier Support Provides comprehensive maintenance and software upgrades for your Oracle Database, Oracle Fusion Middleware, and Oracle applications for five years from the general availability (GA) date.

Oracle Premier Support Oracle

    https://www.oracle.com/support/premier/
    Oracle Premier Support for Engineered Systems takes the customer experience to a new level by providing a single point of contact for vendor accountability and resolution, integrated proactive support tools, and coordinated product updates.

Oracle Support Policies

    https://www.oracle.com/support/policies.html
    The Oracle Software Technical Support Policies document below is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels.

Oracle Hardware and Systems Support Policies

    http://www.oracle.com/us/support/library/hardware-systems-support-policies-069182.pdf
    hardware system per Oracle’s Support pricing policies in effect at the time of reinstatement. The reinstatement fee in (a) shall be prorated from the date technical support is ordered back to the date technical support lapsed. The reinstatement fee in (b) shall be prorated back to the original hardware system delivery date.

Oracle Extended Support: Do I need to pay for all my ...

    https://b-lay.com/oracle/oracle-extended-support-do-i-need-to-pay-for-all-my-oracle-database-12-1-licenses/
    Oracle’s Premier Support for Oracle Database Enterprise Edition 12.1 expired in July 2018, as published in Oracle’s Lifetime Support policies for Oracle Technology programs. Although this Premier Support already expired more than 1 year ago, Oracle waived the Extended Support Fees for the period of August 2018 – July 2019.

ANNOUNCEMENTS: E-Business Suite 12.1 Premier Support Now ...

    https://support.oracle.com/knowledge/Oracle%20E-Business%20Suite/1495337_1.html
    Uplift fees are waived for all years of Extended Support (January 2017 – December 2019) for customers with an active Oracle Premier Support for Software contract. Customers are recommended to have the minimum prerequisites as documented in Appendix A as identified in Doc ID 1195034.1 - E-Business Suite Error Correction Support Policy. Please note that this is an update to the Extended Support date …

Extended Support Fee Waived for Oracle Database 12.1 and ...

    https://blogs.oracle.com/ebstech/extended-support-fee-waived-for-oracle-database-121-and-112-for-oracle-e-business-suite
    Oracle's Lifetime Support policy has three phases: Premier Support, Extended Support, and Sustaining Support. For details about coverage during each phase,... X

Support for Software Oracle Premier Support

    https://www.oracle.com/support/premier/software/
    Oracle Premier Support provides access to product updates and enhancements, as well as technical assistance and support resources to help you maintain your product, optimize performance, and effectively implement new software functionality.

Oracle Software Technical Support Policies

    http://www.oracle.com/us/support/library/057419.pdf
    Oracle Software Technical Support Policies: 10-January-2020 Page 4 of 28 fee. If support is not reinstated for the entire license set or if support for a subset of licenses from an order is

Support Support Resources Customer Support Oracle

    https://www.oracle.com/support/
    Oracle Premier Support for engineered systems provides fully integrated systems support with a single point of accountability and optimized performance at every level of the integrated stack. Qualifying customers can receive the enhanced coverage of Oracle Platinum Services at no additional cost.



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