Searching for Oracle On Call Support information? Find all needed info by using official links provided below.
https://www.oracle.com/support/contact.html
Call 1.800.668.8921 or 1.905.890.6690 for technical or nontechnical questions regarding your supported Oracle products, product downloads, My Oracle Support portal or related support questions. For questions concerning your support license or support contract, please see the “Renewing Support” …
https://www.oracle.com/support/
Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.
http://support.oracle.com/
Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.
https://www.oracle.com/support/premier/
Oracle Premier Support for Engineered Systems Oracle Premier Support for Engineered Systems takes the customer experience to a new level by providing a single point of contact for vendor accountability and resolution, integrated proactive support tools, and coordinated product updates.
https://community.oracle.com/thread/718594
Oct 10, 2008 · If an issue comes up will you be connecting remotely to provide the support? If so ensure you have the phone number of the network guy that will be on call. In case you have problems remotting in. Also a good idea to meet and talk with that person a little just be build the relationship.
https://www.oracle.com/corporate/acquisitions/textura/support.html
Beginning April 30, 2018, customers were able to use Oracle’s mobile accessible web support portal, My Oracle Support (MOS). April 30, 2018: GradeBeam, Latista, Submittal Exchange, and TPM general contractor (GC) customers
https://www.oracle.com/support/
Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.
https://support.oracle.com/epmos/faces/MosIndex.jspx
Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.
https://www.oracle.com/support/contact.html
For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call the relevant Oracle Support Renewal Sales number listed below. View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support.
https://blogs.oracle.com/support/request-support-management-attention-sr-attention
Apr 13, 2015 · Request for Support Management Attention will help. The shortest path to least resistance regarding any technical service request is Support Management Attention – first and always. Until you’ve spoken to a manager from Oracle Support, how does Oracle Support know where/when the service gap is and how to remedy it?
https://docs.oracle.com/en/cloud/get-started/subscriptions-cloud/csgsg/contact-oracle-support.html
Whether you’ve signed up for the free Oracle Cloud Promotion or you’ve purchased Oracle Cloud services, you can use any of the following support options at any time to get help with your cloud services. However, if you’ve purchased Oracle Cloud services, we recommend that you use My Oracle Support to log your requests and get help.
https://community.oracle.com/thread/1125585
Sep 02, 2010 · Hi All, I have an open SR at oracle support and they don't answer anymore (since 10 days now). Can I escalate such a call to force them to react? If so, how can I do that in metalink? I cannot find a button for that... Thanks, Konrad
http://sharedshell.oracle.com/us/support/contact/index.html
Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
https://docs.oracle.com/en/cloud/get-started/subscriptions-cloud/csgsg/contact-oracle-support.html
Contact Oracle Support; Contact Oracle Support. Whether you’ve signed up for the free Oracle Cloud Promotion or you’ve purchased Oracle Cloud services, you can use any of the following support options at any time to get help with your cloud services.
http://sharedshell.oracle.com/us/support/contact/index.html
Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
https://education.oracle.com/oucontactus
Call or email Oracle University support with questions about your training or certification.
https://community.oracle.com/thread/718594
Oct 10, 2008 · If an issue comes up will you be connecting remotely to provide the support? If so ensure you have the phone number of the network guy that will be on call. In case you have problems remotting in. Also a good idea to meet and talk with that person a little just be build the relationship.
https://docs.oracle.com/cd/E89529_01/doc.124/variables/concepts/c_customer_care_center_eagle5_core_introduction.html
MOS (https://support.oracle.com) is your initial point of contact for all product support and training needs.A representative at Customer Access Support (CAS) can assist you with MOS registration.
https://docs.oracle.com/cd/E17462_01/Web_Access/Help/en/Common/contact.htm
If you have a question about using P6 Web Access that you cannot resolve by using the Help, contact Primavera Customer Support at the times and locations listed below. Please provide your Primavera product serial number when contacting Primavera. Each interaction is logged to help Primavera resolve your questions quickly.
https://blogs.oracle.com/support/support-escalation-processagain
Aug 19, 2009 · Use the Escalation Process. The shortest path to least resistance to the resolution of any technical service request is escalation – first and always. Until you’ve spoken to a Manager from Oracle Support, an escalation has not occurred. Does that surprise you? Read on. Here’s how it works; Step 1 – Call the Global Support 800#. The ...
https://www.quora.com/How-do-I-escalate-a-SR-on-Oracle
May 18, 2017 · 1. Call Oracle toll free number 18004258448 and ask them to escalate and they will ask you for some info like manager details and work time. 2. Comment on the SR about the same with manager name,email id and phone.
https://www.red-gate.com/simple-talk/sql/database-administration/its-3am-and-im-on-call/
Apr 27, 2011 · Do they need to know how to write a T-SQL backup script, or just know how to restart one in SQL Agent? It depends on the needs of your organization. Is the purpose of your on-call support to act as a triage unit that determines the scope of a problem, and then calls a second-tier on-call team? Then the need for extreme levels of training is ...
https://community.oracle.com/thread/1125585
Sep 02, 2010 · Standardprocess see Oracle Support note 199389.1]. And it's works fine How do I request a Service Request Escalation? Before calling Oracle Support, review your Service Request and update it if necessary. •Is the problem statement correct? •Does the Service Request describe the impact to your business or the risk to your implementation plans?
https://community.oracle.com/thread/3384692
Nov 12, 2013 · Please help me to increase Severity on issue in My oracle support . ... To request a change of the severity in a Service Request, please call Oracle Support hotline or update the corresponding SR with the request. now you can also change the Severity of the SR directly from the dropdown option provided in MOS.
https://aws.amazon.com/oracle/
Oracle customers can now license Oracle Database 12c, Oracle Fusion Middleware, and Oracle Enterprise Manager to run in the AWS cloud computing environment. Oracle customers can also use their existing Oracle software licenses on Amazon EC2 with no additional license fees.
https://supportrenewalhelp.oracle.com/app/answers/detail/a_id/1231/~/contact-oracle-for-more-information
Contact Oracle for more information on the following topics: Extended Support; Re-instating lapsed Support; Cost or pricing questions; Terminating Licences; Contact Oracle to discuss any of these changes by clicking on the "Create a Renewal Service Request" link at the lower right side of this article or .
https://docs.cloud.oracle.com/en-us/iaas/Content/GSG/Tasks/contactingsupport.htm
Getting Help and Contacting Support. When using Oracle Cloud Infrastructure, there are times when you need to obtain help from the community, or to talk to someone in Oracle support.This topic helps you to understand these options. 1. Use a search engine. If it is a common issue, someone else has likely asked this question in the past.
https://cloudcustomerconnect.oracle.com/contact
BUILD: Partner Technical Assistance For partners that build or integrate commercially available applications and service solutions with the Oracle Cloud Platform
https://gethuman.com/phone-number/Oracle
The best Oracle phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a Oracle rep, reminders when the call center opens, tips and shortcuts from other Oracle customers who called this number.
https://docs.oracle.com/en/cloud/marketplace/marketplace-cloud/appst/how-do-i-get-support-if-i-have-questions.html
Call Oracle Direct at the specified toll-free number or click Global Contacts to look up contact information for Oracle offices around the world. Link to the My Oracle Support website, sign in, and get help from the experts in Oracle Technical Support.
https://education.oracle.com/oucontactus
Call or email Oracle University support with questions about your training or certification.
https://blogs.oracle.com/support/
Applications Unlimited Join Support Services at Oracle OpenWorld. Regardless of your business role, Oracle Support offers powerful resources and expertise to help you get the most from your Oracle solutions—both on-premises and in the cloud.
https://community.oracle.com/thread/3384692
Nov 12, 2013 · Please help me to increase Severity on issue in My oracle support . ... To request a change of the severity in a Service Request, please call Oracle Support hotline or update the corresponding SR with the request. now you can also change the Severity of the SR directly from the dropdown option provided in MOS.
https://aws.amazon.com/oracle/
Oracle customers can now license Oracle Database 12c, Oracle Fusion Middleware, and Oracle Enterprise Manager to run in the AWS cloud computing environment. Oracle customers can also use their existing Oracle software licenses on Amazon EC2 with no additional license fees.
https://community.oracle.com/thread/4083058
Sep 24, 2017 · Re: TLS 1.2 support Vlad Visan-Oracle Sep 24, 2017 6:48 AM ( in response to user12840908 ) 11.2.0.4 is the only 11gR2 version that got TLSv1.2 and 1.1 backported from 12c.
http://www.dadbm.com/how-to-escalate-oracle-support-service-request-mos-sr/
Apr 22, 2016 · Go on the phone with the Support Engineer (often he will call you back after you talked to the Manager) Do a follow up call with the Support manager (if required) If the Service Request has a Bug associated with it, you can request from the Support Manager to coordinate a call with Oracle Development Management.
https://support.oracle.com/knowledge/Support%20Tools/1100133_1.html
Dec 15, 2019 · My Oracle Support - Version 3.2.0.0.5 to 3.3.1.0.0 Information in this document applies to any platform. Goal. This document will provide details on how to create a new account on My Oracle Support. To learn the full process from New User creating an account to updating your existing My Oracle Support account please watch this short 7 minute video.
http://sharedshell.oracle.com/us/support/contact/index.html
Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
https://www.netsuite.com/portal/company/contactus.shtml
NetSuite's online business solution combines Accounting, Sales Force Automation CRM, and eCommerce to integrate, automate, streamline and grow your business.
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