Searching for Oracle Isupport User Guide information? Find all needed info by using official links provided below.
https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303169.htm
Oracle iSupport uses the Default Template you set up when users select a product and urgency combination for which a template does not exist. Only one default template is allowed, and it is shown regardless of any attributes.
https://docs.oracle.com/cd/E26401_01/doc.122/e49101/T303161T303164.htm
A guest user is a user who comes to the Oracle iSupport site and does not already have an approved registration with iSupport. With the guest user facility, unregistered users can access certain features in Oracle iSupport. For example, a guest can access the self-service support web site and review solutions to problems in Oracle iSupport.
https://docs.oracle.com/cd/B25516_20/current/acrobat/115ibuig.pdf
Oracle® iSupport Implementation and User Guide Release 11i Part No. B13661-02 March 2005
https://docs.oracle.com/cd/B40089_10/current/acrobat/120ibuig.pdf
Oracle iSupport Implementation and Administration Guide, Release 12 Part No. B25891-02 Oracle welcomes customers' comments and suggestions on the quality and usefulness of this document. Your feedback is important, and helps us to best meet your needs as a user of our products.
https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303172.htm
Oracle iSupport allows users to receive the contents of their home page in an e-mail. This is useful when users are unable to log in to Oracle iSupport for whatever reason. This feature can be enabled by either the user himself or an administrator. Follow the administrator steps below to enable or disable this feature. Prerequisites
https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T529055.htm
Oracle iSupport allows you to create return material authorizations (RMAs), or returns. In order for you to create a return for an item, an order first must have been booked in Oracle Order Management. For more information, see: Oracle Order Management User's Guide, Release 11i. Oracle Order Management Implementation Guide, Release 11i
https://docs.oracle.com/cd/E26401_01/doc.122/e49101/T303161T303174.htm
Oracle iSupport: Authenticated Guest User Responsibility Determines what responsibility is assigned to an authenticated guest user when entering iSupport guest-enabled pages. This is used for the case where a user has a valid login but does not have the proper roles to use iSupport.
https://docs.oracle.com/cd/E26401_01/doc.122/e49101/toc.htm
Assign Survey Administrator Responsibility to an Oracle iSupport User Set Up Oracle iSupport Survey in iSurvey Make Survey Available in Oracle iSupport View Survey Results Enabling Employees to File Service Requests for Assets Setting Up Integration with iMarketing Setting Up Oracle iSupport Web Call-Back Setting Up Customer Care
https://community.oracle.com/thread/311918
May 03, 2007 · I've been tasked with investigating (learning) about iSupport. We have Oracle E-Business Suite installed, but where in the world do I begin? ... Get the iSupport User Guide and Implementation Guide Hope this will help You If you require more indepth in iSupport or in any Service Module, Please post it. Thanks, Vikram .
https://community.oracle.com/thread/469700
Jan 25, 2007 · We need to create a iSupport Business User in 11.5.10.2 version of Oracle Applications through API. We extracted the data from Legacy system. Please help me what are the API's i …
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