Oracle Isupport Presentation

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Support Support Resources Customer Support Oracle

    https://www.oracle.com/support/
    Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E26401_01/doc.122/e49101/T303161T303164.htm
    Oracle iSupport Overview. Oracle iSupport is an Internet-based customer support application that enables service organizations to provide self-service customer support online. Oracle iSupport drives service profitability by decreasing the number of calls coming into the contact center.

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303169.htm
    The application that facilitates the e-mail submission is Oracle Workflow. See the Integrating Oracle iSupport with Oracle Workflow chapter of this guide for more information. Note: A valid e-mail address must be set up for the user in his profile in order for the e-mail feature to work.

My Oracle Support

    https://support.oracle.com/
    Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.

ORACLE TELESERVICE

    http://www.oracle.com/us/products/applications/056890.pdf
    Oracle iSupport reduce the service costs by allowing users to solve most of their problems over the web rather than through costly interactions with agents. It even turns service interactions into revenue generators by identifying opportunities for upgrades and cross-sells. With Oracle TeleService you can serve your customers

Home - iSupport

    https://www.isupport.com/
    Leaders in Research & Development. We opened our doors in 1992 and introduced the world’s first browser-based help desk software in 1997. Many of the features you use for support every day were invented by iSupport Software.

Oracle iSupport - Configipedia - BMC Documentation

    https://docs.bmc.com/docs/display/Configipedia/Oracle+iSupport
    Oracle iSupport is part of the Oracle E-Business Suite Service family of applications. Oracle iSupport is discovered by the Oracle E-Business Suite pattern. The full text of this page is only available to our customers. Please login or sign up. You may also need to provide your support ID if …



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