Oracle Customer Support Policy

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Oracle Support Policies

    https://www.oracle.com/support/policies.html
    Oracle Hardware and Systems Support Policies. The Oracle Hardware and Systems Support Policies document below is the primary document used to communicate Oracle's hardware and system support policies. They include Oracle's hardware support terms, and provide a …

My Oracle Support

    https://support.oracle.com/
    Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.

Support Support Resources Customer Support Oracle

    https://www.oracle.com/support/
    Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.

Oracle Customer Support

    https://docs.oracle.com/cd/E26401_01/doc.122/e50740/ofbsb_cust_support.htm
    3 Oracle Customer Support. Customer Support is a module of Oracle TeleService. It enables support specialists to effectively create, manage, and resolve customer issues. Its components like Service Desk offers a comprehensive employee help desk solution that improves the effectiveness and quality of internal support operations.

Oracle Cloud Customer Connect Community

    https://cloudcustomerconnect.oracle.com/pages/home
    You can find all the documentation you need—from videos to tutorials to live events—to help you prepare for a successful transition to the latest Oracle release right here. Explore Customer Connect and learn!

Oracle Technical Support Policies

    http://oukc.oracle.com/static12/opn/events12/93616/Technical%20Support%20Policies_FINAL%20V1.pdf
    covered by a customer’s support contract and serve as the main reference for what is delivered by Oracle Support. The Policies include information on Oracle’s support terms, details around contracts and renewals, descriptions of Oracle’s technical support levels, and other specific information related to the

Oracle Database 12.2 - Lifetime Support Policy updated ...

    https://mikedietrichde.com/2017/03/07/oracle-database-12-2-lifetime-support-policy-updated/
    Mar 07, 2017 · The Oracle Lifetime Support Policy brochure for tech products has been updated now as well in order to reflect the addition and availability of Oracle Database 12.2 on-premises: Lifetime Support Policy – Oracle technology products. Please note that this table and the brochure never makes a distinction between patch sets and base releases. For ...

ORACLE INFORMATION-DRIVEN SUPPORT

    http://profitconcepts.com/docs/lifetime-support-applications.pdf
    Oracle Lifetime Support Policy helps drive your business success. Oracle’s industry-leading support policy covers your entire technology environment, from database to middleware to applications —an industry first, only from Oracle. Oracle’s Lifetime Support Policy …

Oracle Support Policies

    https://www.oracle.com/support/policies.html
    Oracle’s Global Customer Support Security Practices apply to standard technical support services and hardware warranty services. They describe Oracle’s overall approach to information security as well as the specific security controls applied to standard technical support services and …

Support Support Resources Customer Support Oracle

    https://www.oracle.com/support/
    Oracle Support can provide exactly the support coverage you need for your business success. Whether you choose an Oracle environment that is on premise, in the cloud, or a hybrid cloud solution, we can provide end-to-end support and guidance for you—when, how, and where you need it.

My Oracle Support

    https://support.oracle.com/
    Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.

Security Policies and Practices Oracle

    https://www.oracle.com/corporate/security-practices/
    They include a suite of internal information security policies as well as different customer-facing security practices that apply to different service lines. Oracle Cloud Security Practices describe how Oracle protects the confidentiality, integrity, and availability of customer data and systems that are hosted in the Oracle Cloud and/or ...

Global Customer Support Oracle

    https://www.oracle.com/corporate/security-practices/global-customer-support/
    Learn how Oracle Global Customer Support (GCS) is a global operation, with service request (SR) management based on competencies and global work assignment, categorization, and processing. SRs are processed by GCS engineers using a follow-the-sun model based on criticality, time zone, and the nature of the issue.

Support Support Resources Customer Support Oracle

    http://sharedshell.oracle.com/us/support/index.html
    Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.

Oracle Support Policy - VMware MENA

    https://www.vmware.com/mena/support/policies/oracle-support.html
    VMware Oracle Support Policy . Summary. VMware’s business mission is to reduce complexity, lower costs, and improve information technology service delivery for customers. This extended support policy delivers this, by driving resolution of customer technology issues that involve multiple product vendors.

Oracle Technical Support Policies

    http://oukc.oracle.com/static12/opn/events12/93616/Technical%20Support%20Policies_FINAL%20V1.pdf
    You are an Oracle customer running Oracle E-Business Suite with an Oracle Database on Oracle Linux on a Sun Fire. You would like to understand the severity levels for all product areas. Find this information in the Technical Support Policies:

My Oracle Support Help - Contents

    https://docs.oracle.com/pls/topic/lookup?ctx=mos_en&id=MOSHP
    Dec 04, 2011 · 3.1.5 What is the End Customer Service Request region? 3.1.6 What is the Getting Started region? ... 7.11 Can I change my My Oracle Support Community profile information such as my name or e-mail address? ... 9.1.4 What is the Lifetime Support Policy link? 9.1.5 Where can I learn more about certifications?

Oracle_Policy_Automation_Service_Cloud_User_Guide

    https://docs.oracle.com/cloud/may2017/servicecs_gs/FAAGS/toc.htm
    Oracle Policy Automation (OPA) provides built-in connectivity with Oracle Service Cloud for use by customers, employees or both. Using OPA within Oracle Service Cloud Customer Portal: · Customers can be anonymous, or logged in as authenticated users (Contacts) · OPA interviews can be embedded in answers, or embedded directly on a page

Question of Lifetime Support Policy of Java SE ... - Oracle

    https://community.oracle.com/thread/4146492
    May 21, 2018 · - The customer did NOT have Extended Support license. - The customer wants to get a version of Java SE which was released on Extended Support term of WLS. - The version of Java SE is on Extended Support term of Java SE Advanced. BACKGROUND: Regarding to patches of WLS, a customer who did NOT have Extended Support license can download/use a ...

Oracle Lifetime Support Document Updated For PeopleSoft ...

    https://blogs.oracle.com/peoplesoft/oracle-lifetime-support-document-updated-for-peoplesoft-april-2017
    Apr 07, 2017 · Oracle is committed to the long term support of PeopleSoft. In January 2016, I wrote the blog “Oracle Lifetime Support Document Updated for PeopleSoft – January 2016” announcing the clear establishment of Oracle’s commitment to support PeopleSoft HCM and Financials (FMS/ESA/SCM) 9.2 “through at least” December 2027.

the Oracle® Online customer service from Breville

    http://www.brevilleusasupport.com/bes980xl/
    The Oracle™ is the world’s first automatic manual espresso machine that brings true café quality to your home without the barista. The Oracle™ has automatic grinding, dosing, tamping and milk texturing, automating the two most difficult parts of manual espresso.

Oracle Customer Service Jobs, Employment Indeed.com

    https://www.indeed.com/q-Oracle-Customer-Service-jobs.html
    17,040 Oracle Customer Service jobs available on Indeed.com. Apply to Customer Service Manager, Database Administrator, Customer Service Account Representative and more!

Oracle and Oblix

    https://www.oracle.com/corporate/acquisitions/oblix/
    Oracle Lifetime Support Policy. Oracle protects Oblix customer investments with Lifteime Support Furthering our commitment to Oblix customers, Oracle is proud to announce defined support timeframes for Oblix products and releases and the application of the Lifetime Support Policy to a number of Oblix products and releases.

Contact Centre & Call Centre Services Australia – OracleCMS

    https://www.oraclecms.com/
    At OracleCMS, our goal is to help you beat the competition. We provide an Australian call centre experience that’s a cut above the rest. Our commitment to exceptional customer service ensures we provide outstanding quality and integration across all of our call centre solutions for Melbourne, Sydney, Perth, Brisbane, Adelaide and more.

Human Capital Management . Pages . Oracle Cloud Customer ...

    https://cloudcustomerconnect.oracle.com/pages/52a390deca
    Oracle Cloud Customer Connect Community. Find sample Enterprise reports that have been posted by the community in response to real life reporting requirements.

PL/SQL 101 Oracle Magazine

    https://blogs.oracle.com/oraclemagazine/plsql-101
    Oracle Magazine presents Oracle news, customer stories, hands-on technology articles, podcasts, and more.

Oracle Support Contacts Global Directory

    http://sharedshell.oracle.com/us/support/contact/index.html
    Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.



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