Optus Cable Modem Support

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Help & Support - Optus

    https://www.optus.com.au/support
    Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.

Cable (HFC) Broadband Information - Optus Network

    https://www.optus.com.au/shop/broadband/home-broadband/network/cable
    We recommend you use an Optus-supplied WiFi modem or you can use your own compatible cable modem or router. Optus Cable uses the DOCSIS 2.0 and DOCSIS 3.0 standard. You’ll need a DOCSIS 3.0-capable modem to access our premium speed pack for cable. ... We've got your back with live social help and an extensive support database.

Guide to modem buttons and ports - Optus

    https://devicehelp.optus.com.au/sagemcom/gateway-f-st-3864-windows-10/first-use/guide-to-modem-buttons-and-ports/
    Guide to modem buttons and ports This list shows you what the different buttons and ports on your modem are used for. Connect the power supply to the power plug and to a power point.

Approved Equipment List - Optus

    https://www.optus.com.au/shop/broadband/extras/Approved-Equipment-List
    Approved Equipment List. If your modem make and model isn't listed below, call Optus Customer Service for further information. Cable Modem. Customers who already have an Approved Cable Modem may not need to purchase a new modem. Modem compatibility will be verified by Optus at the time of installation. ... Optus supplied DSL modems. NETGEAR 54 ...

Can I upgrade my Optus Cable Modem ? - Yes Crowd - 198047

    https://yescrowd.optus.com.au/t5/Broadband-Telephony/Can-I-upgrade-my-Optus-Cable-Modem/td-p/198047
    Hi Folks, I have the ancient Cisco DPQ3212 modem. It still works, but pretty sure the battery is rooted in it and from time to time and seems to jam up and needs a reboot. I heard NBN are rolling out a new Arris CM8200 modems ready for DOCSIS3.1, what are my chances of buying one to replace the ...

Is the Optus Sagemcom router crap? - Optus Cable

    https://forums.whirlpool.net.au/archive/2781256
    Nov 18, 2019 · whether it is the Cable modem or the wfi router. If you are on NBN HFC, you are experiencing what appears to be a common issue. I believe it's independent of RSP. initial activation of the account with the sagemcom, you just ditched it. First ensure all is OK with the Optus modem-router connected. Then connect the Orbi.

Support answers - Optus

    https://www.optus.com.au/support/answer
    Get your support answers here. Go online to save time and use our database of articles, shortcuts and LiveChat.

Optus Cable Broadband Plans

    https://www.optus.com.au/shop/broadband/home-broadband/plans/legacy-hfc
    Other rates are available at optus.com.au/standard agreements. Available to eligible residential customers who connect the services in the same name and address to the Optus DSL Direct, Optus Cable or Optus NBN networks. You must pre-select Optus as both your local and long distance carrier.



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