Operational Support Documents

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SDP-21 Operations and Support Plan Template

    https://www.doit.state.nm.us/docs/project_oversight/proj_mgmt_templates/DoIT_OperationsAndSupportPlanTemplate.doc
    This document initiated in the Plan Phase begins the process of defining the transition of the project’s product deliverable to operations. The document should be revised during the Define, Design, Build, Test and Deploy phases as the project develops its knowledge and understanding of the operations and support required for the finished product.

DEPARTMENT OF OPERATIONAL SUPPORT

    https://operationalsupport.un.org/en
    The Department for Operational Support was established on 1 January 2019 as part of the Secretary-General's Management Reform. DOS plays a key part in supporting a United Nations that is more agile, effective, transparent, accountable, efficient, pragmatic and decentralized to better support its organizational and operational activities.

Operations Support Systems (OSSs)

    http://www.hit.bme.hu/~jakab/edu/litr/TMN/oss.pdf
    Operations Support Systems (OSSs) Definition The term operations support systems (OSSs) generally refers to the systems that perform management, inventory, engineering, planning, and repair functions for telecommunications service networks.

SID Cost Management Plan Template

    http://www.bestpractices.ca.gov/sysacq/documents/SDLC_%20Operational%20Support%20Documentation%20Outline.doc
    Operational Support documentation is a product that is produced during the System Development Life Cycle (SDLC). The SDLC is a conceptual model used for project management that describes a series of phases involved in a system development project.

Operational Requirements Document Template

    https://www.dhs.gov/xlibrary/assets/ORD_Template.pdf
    OPERATIONAL REQUIREMENTS DOCUMENT [Name of System or Product] to be developed by the [Name of Acquisition Program] ... support operations, software support, and user support (such as training and help desk). 5.1 Maintenance . Identify the types of maintenance to be performed and who will perform the maintenance.

Template for an IT Operations Manual - Mercury Consulting Ltd

    http://www.mercury-consulting-ltd.com/pdf/template_operations_manual.pdf
    This template for an IT Operations Manual / IT Systems-Handbook will help you • that no important item is forgotten and • a common handbook structure is used throughout all systems. This will support easy cross-system troubleshooting and documentation. The resulting Operations Manual / Systems-Handbook is an important deliverable of the

Operations and Support (O&S) Phase - AcqNotes

    http://acqnotes.com/acqnote/acquisitions/operations-and-support
    The Operations and Support (O&S) Phase is where a system is used and supported by users in the field. The main focus on this phase is the execution of a support system that sustains the system in the most cost effective manner possible. The second main focus of this phase is the disposal of a system when it has reached its useful life.

IT Operations Manual / IT Server Runbook Template

    http://www.it-checklists.com/template_operations_manual.html
    This template for an IT Operations Manual / Systems-Handbook will help you . that no important item is forgotten and ; a common handbook structure is used throughout all systems. This will support easy cross-system troubleshooting and documentation.



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