Onepacs Support

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Services & Support 24x7 support, HL7 integration OnePacs

    https://onepacs.com/support/
    The OnePacs on-call technical support team is accessible twenty-four hours a day, seven days a week. Technical support requests are escalated and triaged to the technical specialists to ensure that your support needs are addressed timely and effectively.

Contact Us Locations & Contact Information OnePacs

    https://onepacs.com/contact/
    OnePacs has offices in Palo Alto, CA, Milwaukee, WI, New York, NY & Brazil. Contact us about PACS/RIS, data archive & teleradiology solutions.

OnePacs Support

    https://support.onepacs.com/support/
    OnePacs live support is available to supported customers during OnePacs’ business hours. Emergency technical support is available 24/7/365 for urgent matters. Urgent, after-hours support requests may incur a higher support charge. Non-urgent inquires will be addressed during the next working day. Off-hours support is not for training ...

Submit a Request for Assistance - OnePacs Support

    https://support.onepacs.com/support/index.php?pg=request
    Submit a Request for Assistance This ticketed support system is available to users with OnePacs support contracts. Users of the free version of OnePacs are welcome to use the free online documentation and request free assistance through the help forums. Please complete the form below detailing your request and a member of our support staff will respond as soon as possible.

User Permissions

    https://onepacshelp.com/exportword?pageId=16450737
    Generate HTML links to open studies on the OnePacs system, which can be use= d by users without OnePacs accounts Send/receive messages to/from general u= sers Allows users to utilize the=20 HIPAA-compliant OnePacs messaging system t= o send/receive OnePacs email to/from non-administrator users.

Quality Teleradiology Services - Real Radiology, LLC

    http://www.realrads.com/
    “ REAL Radiology’s physicians and customer support teams have made it easy and convenient to work with, all-the-while meeting our emergent TATs with efficient, quality reports. Our care-providers have noticed the positive difference since REAL became TDIR’s teleradiology partner.

FAQs - onepacshelp.com

    https://onepacshelp.com/exportword?pageId=16450686
    Support can be offered most effectively if such support inquiries are= made of OnePacs by designated technical contacts within the group using On= ePacs. Pricing for support varies according to the specifics of the service agr= eement in place between the institution/group and OnePacs.

OnePacs Web Viewer version 1.2 - OnePacs Forums

    https://www.onepacsforums.com/viewtopic.php?t=666
    Aug 27, 2013 · Support for Microsoft Internet Explorer 11 was added. Our recommendation remains to use a modern browser such as Chrome or Firefox. Various improvements to mobile browser support including better touch controls and resizing on small screens. Thumbnails now load much faster. Support for multi-frame instances was added.

Release Notes - OnePacs Desktop for Windows version 12.5 ...

    https://www.onepacsforums.com/viewtopic.php?t=769
    Aug 27, 2013 · This release is available in the "Downloads" section in the OnePacs web application. This upgrade is optional but recommended for all users. Release notes are as follows: ... Support was added for measurements based on multi-frame functional groups sequence data.

support - USARAD

    http://usarad.com/support.html
    Support CALL US. 888.321.RADS 888.886.5238. Subscribe to our FREE Newsletter. This service should be used for second opinions, additional medical reviews and consultations; not for primary diagnosis or treatment. Please always consult your primary doctor for final diagnosis and treatment. ...



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