Novell Technical Support Customer Handbook

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Technical Support Handbook v4 - Novell

    https://www.novell.com/docrep/documents/bq25ubogmb/Technical%20Support%20Handbook%20v3_en.pdf
    Novell Technical Services is a global organization with personnel providing technical support across all Novell technologies and select third-party products. Support is delivered via in-country support centers, as well as ... Novell Technical Support Customer Handbook December 2008 p. ...

Novell Technical Support Handbook

    https://www.novell.com/en-gb/docrep/documents/h4mylk7uec/novell_technical_support_handbook_ee.pdf
    Novell Technical Support Handbook This handbook is a practical guide to using and getting the most . from the support you receive through our maintenance and Premium Service. SM. programmes. Referenced in this document are Novell buying programmes— Master, Volume, Academic and School Licence Agreements (VLA, MLA, ALA, SLA).

NOVELL: Support - Novell Self-Study Manuals

    https://support.novell.com/subscriptions/trainingcontent/trainingcontent.html
    Novell Tech Select Service and Novell Professional Resource Suite provide online access to the manuals which are included in the following self-study kits. You can access the self-study manuals via the Subscriber Portal.. BorderManager, Novell; Directory Services (NDS), Novell

Contact Support

    https://support.microfocus.com/contact/novell.html
    If you cannot find a solution by searching our knowledgebase, documentation, support forums, release notes or articles and tips, please open an incident (service request) directly with technical support by Web/Chat or Telephone. Web/Chat. For medium/low severity issues, please open an incident in Customer Center.

NOVELL: Support - Frequently Asked Questions - Licensing

    https://support.novell.com/subscriptions/subscription_info/faq_licensing10.html
    Support and Customer Service; Linux Products and Registration Codes; Admin Accounts; Licensing Questions How do the evaluation licenses for the Novell evaluation software work? There are multiple licensing options for the Novell software included in Novell Technical Subscriptions. For specific information about these options, please see the ...

NOVELL is now a part of Micro Focus Micro Focus

    https://beta.novell.com/home/
    "Novell (now part of Micro Focus) had the solution that fit our needs. It has alleviated a lot of our mobility issues."-Paul Pedron, Senior Network Systems Specialist, City of Fresno + Read more quotes + Watch the video "ZENworks reduced our helpdesk calls by at least 25% or more."

Support Technical Handbook Micro Focus

    https://www.microfocus.com/support-and-services/technical-handbook/
    Micro Focus Customer Support are here to meet your critical business software requirements and deliver outstanding services that earn consistently high satisfaction ratings from users. Our customers rank the following among their highest-rated maintenance and support benefits: Access to our highly-experienced technical support engineers

Software Technical Support Micro Focus

    https://www.microfocus.com/en-us/services/maintenance-and-support-plans
    Learn how to access and use our technical support by reviewing policies and procedures in the Customer Support Handbook. Consulting. Micro Focus Consulting and our trusted partners include astute busi­ness strategists and technical experts with broad industry and functional experience. We can help you increase business-critical capabilities ...

Technical Support Guide SUSE

    https://www.suse.com/support/handbook/
    If you have already searched the knowledgebase, read the product documentation, checked the forums and still have not found a resolution for your issue, you may open an Incident with SUSE Technical Support. You have access to technical support if you are a customer with a Standard or Priority subscription, if you are an Accredited or Solution ...

NTS - Novell Technical Support AcronymAttic

    https://www.acronymattic.com/Novell-Technical-Support-(NTS).html
    Novell technical support is billed on a per Service Request basis rather than time and materials, and the price is based on the cost of the average support call. Novell's technical support site with up-to-date patches and files, Knowledgebase, and forums.



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