Searching for Novell Expanded Support information? Find all needed info by using official links provided below.
https://support.novell.com/programs/extended_support.html
The Novell Extended Support service request package allows customers to receive technical support for a product that has moved out of General Support to the Extended Support phase. Extended Support is intended to be an interim solution for customers who intend to move to the most current version of a Novell product, but need additional time to make the transition.
https://www.novell.com/support/extended_support.html
The Extended Support service request package allows customers to receive technical support for a product that has moved out of General Support to the Extended Support product support lifecycle phase. Extended Support is intended to be an interim solution for customers who intend to move to the most current version of our product, but need additional time to make the transition.
https://www.suse.com/products/expandedsupport/
SUSE Linux Enterprise Server with Expanded Support enables customers to move to SUSE Linux Enterprise Server, while getting support, patches and updates for other existing Linux platforms. This allows customers to standardize their IT environment in preparation for the journey to the cloud.
https://www.novell.com/support/faq.html
What is Extended Support? Extended Support is intended to be an interim solution for customers who are moving to the most current version of a product, but need additional time to make the transition. When General Support ends, we may offer Extended Support for an additional two years.
https://searchdatacenter.techtarget.com/tip/Novell-drops-NetWare-support-What-do-millions-of-users-do
Mar 24, 2010 · Novell, however, is providing extended support for these users through March 2012. Customers continue to receive general support for NetWare 6.5 running as a virtualized operating system under Xen on SUSE Linux Enterprise Server (SLES).
https://www.microfocus.com/lifecycle/
Micro Focus' product support lifecycle has guidelines for the availability and level of support during the life of a product under an active maintenance agreement.
https://www.suse.com/support/policy/
Customers wishing to receive Severity 1 and 2 defect resolution during a product's extended support period can do so by purchasing Long Term Service Pack Support. Service Packs SUSE generally releases service packs every twelve to eighteen months.
https://news.microsoft.com/2010/06/21/independent-studies-quantify-roi-and-detail-benefits-of-microsoft-novell-interoperability-solutions/
Jun 21, 2010 · In addition, a white paper developed by global strategy consulting firm Oliver Wyman Group found that Expanded Support Service (ESS) from Novell® — whereby Novell provides support for third-party Linux distributions, such as Red Hat, as customer migrate to SUSE® Linux Enterprise — offers unique benefits by providing customers immediate support for their current Linux environment while …
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