Searching for Netapp Rlm Autosupport information? Find all needed info by using official links provided below.
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-0FB62D39-4D0F-4BAF-A7E0-0127BABECFF4.html
Reset the storage system Reboot the storage system The RLM extends AutoSupport capabilities by sending alerts and "down system" or "down filer" notifications through an AutoSupport message when the storage system goes down, regardless of whether the storage system can send AutoSupport …
https://library.netapp.com/ecmdocs/ECMM1278407/html/sysadmin/GUID-15F803EC-25E1-4BF3-B4F4-59DF095F94F1.html
The RLM extends AutoSupport capabilities by sending alerts and notifications through an AutoSupport message. You can manage AutoSupport event messages and alerts by using the autosupport options.
https://library.netapp.com/ecmdocs/ECMM1278407/html/sysadmin/GUID-16544173-3C81-43C7-B273-F2384F38C2FE.html
Storage system-generated AutoSupport messages include the following information: In the subject line—A notification from the storage system with the RLM, including a description of the RLM condition or event that caused the AutoSupport message and the log level.
https://kb.netapp.com/app/answers/answer_view/a_id/1034268/~/how-to-use-rlm-to-collect-data-required-to-troubleshoot-a-hardware-issue-
Confirm options autosupport.to includes [email protected]; Confirm that the options autosupport.mailhost is configured properly; Log into the RLM as naroot using the root password. The RLM uses the same user credentials as the storage system. Changes to user account information on the storage system are updated to the RLM.
https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.
https://kb.netapp.com/app/answers/answer_view/a_id/1003686/~/how-does-bmc-send-autosupport-e-mail%3F-
Nov 27, 2017 · BMC is compararable to the RLM in other platforms. It is used on FAS2050/FAS2020 system. BMC can send AutoSupport the same way as ONTAP. This document provides a better understanding about this feature.
https://library.netapp.com/ecmdocs/ECMP1112529/html/GUID-25D164C5-9C5A-4394-910B-CAADBAC249C7.html
The subject line of e-mail messages contains the words "System Notification" and includes the host name of the system and the message type. The following text shows an example of an RLM AutoSupport e-mail subject line: System Notification from system (RLM HBT STOPPED)CRITICAL Messages are sent to recipients that you designate when you configure AutoSupport in Data ONTAP.
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-B8288DE6-EE0E-4BEB-BC66-348B06694B8C.html
The following example shows that the RLM is configured for both IPv4 and IPv6 connections: node1> rlm setup The Remote LAN Module (RLM) provides remote management capabilities including console redirection, logging and power control. It also extends autosupport by …
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-DF931E89-B833-4DED-83B5-A97F7EC97425.html
AutoSupport is a mechanism that proactively monitors the health of your system and automatically sends messages to NetApp technical support, your internal support organization, and a support partner. Although AutoSupport messages to technical support are enabled by default, you must set the correct options and have a valid mail host to have messages sent to your internal support organization.
https://kb.netapp.com/app/answers/answer_view/a_id/1000203/~/autosupport-alerts-now-viewable-in-active-iq-
Nov 27, 2017 · AutoSupport created cases are being opened and auto-closed as a proactive measure, with no contact between the user and the NetApp Support Center. A significant number of cases every month are getting auto-closed within 23 hours, due to the lack of contact from the user.
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