Netapp Premium Autosupport

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Service Description Details NetApp

    https://www.netapp.com/us/services/service-descriptions.aspx
    Multivendor Support Service for NetApp Private Storage for Cloud. Supplements SupportEdge Premium and SupportEdge Secure technical support for NetApp solutions. Provides solution identification used by technical support.

Services Datasheet SupportEdge - NetApp

    https://www.netapp.com/us/media/ds-3873.pdf
    NetApp Unified Support Today’s fabric ecosystems are complex. With Unified Support, we work with third parties to solve problems that you might encounter. Not available. Included for NetApp hardware and software. Table 1) Comparison of NetApp SupportEdge Standard and Premium offerings.2 Additional Support Services

How to manually send AutoSupport files to NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
    The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.

AutoSupport options - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-BBCB6CA0-88BF-4C94-9048-9643769F4BAB.html
    autosupport.support.put_url URL: Indicates where AutoSupport messages for NetApp technical support are sent if autosupport.support.transport is http or https.Each message sent via HTTP or HTTPS is sent as an HTTP PUT request to this URL.

Troubleshooting AutoSupport message delivery over ... - NetApp

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
    If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.

system node autosupport modify - NetApp

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-cmpr-930/system__node__autosupport__modify.html
    If the size of the AutoSupport message exceeds this value, AutoSupport will deliver as much of the message as possible. You can use the "system node autosupport manifest show" command to identify the sections of the message that AutoSupport sent. AutoSupport collects and sends the …

Active IQ and AutoSupport - NetApp Community

    https://community.netapp.com/t5/Active-IQ-and-AutoSupport/ct-p/autosupport-and-my-autosupport
    NetApp® Active IQ® analytics provide real-time insights and proactive support to help IT optimize data services across the hybrid cloud. Active IQ is powered by data from NetApp AutoSupport® telemetry.

Commands for managing AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-D4B6F57E-14B6-49F8-BA7E-48736542B69F.html
    You use the autosupport and options autosupport commands to change or view AutoSupport configuration, display information about past AutoSupport messages, and …

Welcome to NetApp

    https://mysupport.netapp.com/info/web/ECMP1150550.html
    Welcome to NetApp NetApp is committed to providing best-in-class products and the technical support resources that you need to be successful. Register and get started now to access e-training programs, technical user communities, and more.

NetApp AutoSupport is Evolving NetApp Blog

    https://blog.netapp.com/netapp-autosupport-is-evolving/
    It’s a cloud service that combines AutoSupport telemetry and My AutoSupport features with new predictive analytic capabilities across the NetApp Data Fabric. Using the AutoSupport information gathered from your Data Fabric assets, Active IQ provides proactive insights to improve availability, efficiency, and performance of your storage ...



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