Netapp Autosupport Test Message

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Testing AutoSupport - library.netapp.com

    https://library.netapp.com/ecmdocs/ECMM1278407/html/sysadmin/GUID-518CA119-86D7-4037-9238-A6588D44EF9F.html
    Testing AutoSupport helps you ensure that AutoSupport is properly configured. Step. Enter the following command: options autosupport.doit message message is the subject line for the test AutoSupport e-mail.. If you use the keyword TEST in the message, you receive a return message indicating that the AutoSupport process is working correctly.

Test the AutoSupport configuration - NetApp

    https://mysupport-stg.netapp.com/NOW/public/eseries/cli/GUID-C39AE1DE-C63B-4B37-9DCA-C0183EB68F36/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
    Use the SMcli -autoSupportConfig test command to test the AutoSupport configuration by sending a test message. This command operates on the management domain. The storage management software chooses an Auto-Support capable array in the management domain for sample data to include with the test message.

Troubleshooting AutoSupport message delivery over SMTP

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    If this test succeeds but the same message sent to mailto:[email protected] does not, ensure that SMTP relay is enabled on all of your SMTP mail hosts, or use HTTPS as a transport protocol. If even the message to the locally administered email account does not succeed, confirm that your SMTP servers are configured to forward attachments ...

How to troubleshoot AutoSupport delivery when ... - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030433/~/how-to-troubleshoot-autosupport-delivery-when-sent-over-http-or-https-
    If the AutoSupport test message is not being sent successfully and you are using HTTP or HTTPS, perform the following steps: Confirm you are not on a version of Data ONTAP impacted by BUG 408133 , which has been fixed since 7.3.5RC1 (more details in public report).

Data ONTAP 8.2 Reference - system node autosupport invoke

    https://library.netapp.com/ecmdocs/ECMP1366832/html/system/node/autosupport/invoke.html
    test - The message contains basic information about the node. When the AutoSupport message is received by technical support, an e-mail confirmation is sent to the system owner of record. This enables you to confirm that the message is being received by technical support. all - The message contains all collected information about the node.

Setting up AutoSupport - NetApp

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    Test that AutoSupport messages are being sent and received: Use the system node autosupport invoke command with the -type parameter set to test. Example. cluster1::> system node autosupport invoke -type test -node node1. Confirm that NetApp is receiving your AutoSupport messages: system node autosupport history -node local.

Troubleshooting AutoSupport message delivery over ... - NetApp

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
    Troubleshooting AutoSupport message delivery over HTTP or HTTPS If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.

AutoSupport options - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-BBCB6CA0-88BF-4C94-9048-9643769F4BAB.html
    You can verify that AutoSupport is working by using the Call Home Check function, which sends an autosupport.doit message with a subject line containing any variation of the word TEST or TESTING. When such a message is sent to NetApp , the mail handler sends an automated response to the configured recipient addresses using the autosupport.to ...

Commands for managing AutoSupport - NetApp Documentation

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-D4B6F57E-14B6-49F8-BA7E-48736542B69F.html
    Note: If you retransmit an AutoSupport message, and if support already received that message, the support system will not create a duplicate case. If, on the other hand, support did not receive that message, then the AutoSupport system will analyze the message and create a case, if necessary.

Test the AutoSupport configuration - NetApp

    https://library.netapp.com/ecmdocs/ECMLP2502818/html/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
    SMcli -autoSupportConfig test reply-toEmail:[email protected] The sample AutoSupport message was successfully sent to the ASUP gateway. An email has been sent to '[email protected]', please check the mailbox for delivery confirmation. SMcli completed successfully.



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