Netapp Autosupport Mail

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Managing AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-DF931E89-B833-4DED-83B5-A97F7EC97425.html
    AutoSupport is a mechanism that proactively monitors the health of your system and automatically sends messages to NetApp technical support, your internal support organization, and a support partner. Although AutoSupport messages to technical support are enabled by default, you must set the correct options and have a valid mail host to have messages sent to your internal support organization.

Troubleshooting Workflow: AutoSupport failed to deliver

    https://kb.netapp.com/app/answers/answer_view/a_id/1029160/~/troubleshooting-workflow%3A-autosupport-failed-to-deliver-
    A probable issue is that the mail server may configured to reject large attachements. If the autosupport collected files exceed the mail server's limit, the message would be rejected. You can check the maximum size limit for ASUP files from Clustershell using this command: "autosupport show -node local -fields max-http-size,max-smtp-size"

How to set up AutoSupport - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
    To set up AutoSupport, specify the mail hosts, the addresses for AutoSupport mail, the storage system administrator's address, set up the command to send an immediate message, and specify the recipients of short e-mail messages sent by AutoSupport.

TR-4444: AutoSupport and AutoSupport On Demand ...

    https://www.netapp.com/us/media/tr-4444.pdf
    AutoSupport is a mechanism that proactively monitors the system health and automatically sends messages to NetApp technical support, the internal support organization, and support partners. The AutoSupport tool from NetApp Support is one of the most important troubleshooting tools …

Site Login NetApp

    https://www.netapp.com/us/site/index.aspx
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Troubleshooting AutoSupport message delivery over SMTP

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    These steps are for cases when you have determined that AutoSupport can generate the message, but cannot deliver the message over SMTP. If you encounter errors or cannot complete a step in this procedure, determine and address the problem before proceeding to the next step.



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