National Certificate Contact Centre Support

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SAQA QUAL ID QUALIFICATION TITLE

    http://regqs.saqa.org.za/showQualification.php?id=71490
    This qualification is intended to enhance the provision of entry level service within the Contact Centre Industry. Rationale of the qualification: The National Qualification in Contact Centre Support: Level 2 is designed to meet the needs of those learners who enter the field of Contact Centres.

National Certificate: Contact Centre Distance Learning ...

    https://www.aoy.co.za/courses/business-courses/national-diplomas/national-certificate-contact-centre-business-process-outsourcing-support/
    NATIONAL CERTIFICATE: CONTACT CENTRE & BUSINESS PROCESS OUTSOURCING SUPPORT (NQF L3 SAQA ID 93997, LP 94082) This Accredited National Qualification is intended for persons who already work as Contact Centre and/or Business Process Outsourcing agents or who wish to join the contact centre and/or Business Process Outsourcing industry.The qualification provides an introduction to contact centre ...

National Certificate: Contact Centre Support - 71490

    https://afritraining.co.za/courses/contact-centre-support-71490/
    Level: 2 SAQA ID: 71490 LP: 73269 Services Seta: 2335 Learnership Duration: 12 Months Credits: 128 Contact Days: Customise to client-specific needs and learner experience/level Target Market: Any individual who is or wish to be involved in the Contact Centre industry will have access to this qualification. It also serves as the entry qualification into Contact Centre operations and management ...

NQF 2: National Certificate: Contact Centre Support ...

    https://careerplanet.co.za/nqf-2-national-certificate-contact-centre-support/
    Apr 02, 2019 · NQF 2: National Certificate: Contact Centre Support. NQF 2 (QUAL I.D: 71490) Offered by: This qualification serves as the entry qualification into Contact Centre operations and management and is designed to enable learners to work as Contact Centre Agents.

National Certificate Contact Centre Support NQF Level 2

    https://ifundi.co.za/national-certificate-contact-centre-support/
    Why consider the Contact Centre Support NQF Level 2 Course? Great contact centres are made of people with exceptional communication and customer service skills. As the front-line of most big businesses, contact centre agents play a pivotal role in ensuring customer satisfaction and ultimately, business success.

National Certificate: Contact Centre Support - Innovation ...

    http://innovationcollege.co.za/courses/national-certificate-contact-centre-support/
    National Certificate: Contact Centre Support This qualification is for any individual who are or wish to be involved in the Contact Centre industry, will have access to this qualification. It also serves as the entry qualification into Contact Centre operations and management.

National Certificate: Contact Centre Support - Azandie ...

    https://azandie.co.za/downloads/national-certificate-contact-centre-support/
    National Certificate: Contact Centre Support National Certificate: Contact Centre Support ID 71489, Level 2 132 All of our learning material are aligned with the National Qualification Framework (NQF) and qualifications registered at the South African Qualification Authority (SAQA) Each qualification material package is supplied with the following materials. • Learner Manual • Facilitator ...

NATIONAL CERTIFICATE: CONTACT CENTRE SUPPORT

    https://www.trainingforce.co.za/wp-content/uploads/2017/10/SAQA71490-NC-Contact-Centre-Support.pdf
    NATIONAL CERTIFICATE: CONTACT CENTRE SUPPORT Page 2 of 2 Unit Standards Cluster 1 Outcome SAQA ID Name of Unit Standard Credits Fundamental …

NATIONAL CERTIFICATE: CONTACT CENTRE SUPPORT

    https://kwelangatraining.co.za/wordpress/wp-content/uploads/pdf/National-Certificate-Contact-Centre-Support-NQF-Level-2.pdf
    Implement and articulate operational activities in a Contact Centre TARGET AUDIENCE The National Certificate in Contact Centre Support, NQF Level 2, allows the learner to work towards a nationally recognised full qualification. Due to its flexibility, the qualification allows access to those in formal



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