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https://docs.oracle.com/cd/E17559_01/install.111/e18475/asr_in_mos.htm
Validate ASR Systems in My Oracle Support. My Oracle Support provides an interface to the ASR service: both for activation of ASR Assets and for viewing any Service Requests generated from ASR. With your valid, Oracle Premier Support or Warranty contract, you will need to access My Oracle Support to complete the ASR activation process.
https://docs.oracle.com/cd/E37710_01/install.41/e18475/ch1_asr_overview.htm
1 Auto Service Request (ASR) Overview. Oracle Auto Service Request (ASR) is a secure, scalable, customer-installable software feature of Oracle Premier Support for Systems and Oracle/Sun Limited Warranty support that provides auto-case generation when specific hardware faults occur.
https://www.oracle.com/technetwork/systems/asr/overview/index.html
Oracle Auto Service Request Oracle Auto Service Request (ASR) is a feature of Oracle hardware warranty, Oracle Premier Support for Systems, and Oracle Platinum Services. ASR resolves problems faster by automatically opening service requests for Oracle's qualified server, storage, and Engineered Systems when specific faults occur.
https://www.oracle.com/technetwork/systems/asr/documentation/index.html
Oracle Auto Service Request: Documentation, Software Download, Product Qualification, and Fault Coverage Information . ASR and My Oracle Support (for all Products): How To Manage and Approve Pending ASR Assets In My Oracle Support (Doc ID 1329200.1) …
https://support.oracle.com/knowledge/Sun%20Microsystems/2244253_1.html
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https://community.oracle.com/thread/2551744
Jul 03, 2013 · the server don't have asr diag install and cronjob also not run for ASR manager. There is no network issue since i can ping to transport oracle transport.oracle. com/ 141.146.156.46. I can't use CAM due to security issue Here are the alert receive from oracle. ALERT: Oracle Auto Service Request (ASR) has detected a heartbeat failure for these ...
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