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https://blogs.msdn.microsoft.com/zainnab/2013/01/24/msdn-features-you-need-to-know-about-msdn-online-concierge/
Jan 24, 2013 · MSDN Features You Need to Know About: MSDN Online Concierge ... Well let’s start by being clear about what they do NOT do: they are not, repeat, are NOT technical support. Period. We have technical support avenues but this is not one of them. What this service does is look up information for you so you can continue to work on other things.
https://social.msdn.microsoft.com/Forums/en-US/f5e0f65a-e950-486c-b55e-d4460b40d696/msdn-support
May 31, 2007 · Does the MSDN support hotline -- now support WDS? Last year, when I called them they didn't even know what I was talking about. Or, is this forum the only avenue for me?
https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/free-ms-support-tickets-with-msdn-subscription/685b3ab4-c9e3-40d9-b753-a20c65931ace
Nov 04, 2017 · Hi, my company has a renewing subscription to MSDN and we were told by the MS salesman that it comes with two free support call tickets. I'm trying to figure out where to get the info and how to use the tickets.
https://support.microsoft.com/en-us
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https://visualstudio.microsoft.com/subscriptions/
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