Searching for Ms Partner Technical Support information? Find all needed info by using official links provided below.
https://partner.microsoft.com/en-us/support
Microsoft is here to support you with flexible technical service options to help you throughout the customer lifecycle. ... Learn about benefits offered to help align to your organization’s specific needs and capabilities, including MPN technical, Advanced Support for Partners and Premier Support for Partners. Learn more.
https://support.microsoft.com/en-us/help/4020188/technical-support-for-microsoft-partners
Dec 12, 2019 · Enable the partner user to support your customer by assigning the admin agent security role for users on your partner tenant. The partner admin agent user opens the customer in Partner Center and selects the relevant workload e.g. Azure, Dynamics 365 and creates a new request. 1.3 Access ID and Contract ID
https://docs.microsoft.com/en-us/partner-center/provide-technical-support
To escalate an ongoing problem to Microsoft, file a service request. See Report problems on behalf of a customer. Microsoft partner support guidance. Partners transacting in the CSP model are the trusted advisor to their customers and own the relationship end-to-end, including support when their customer has a question or issue.
https://support.microsoft.com/en-us/help/2987884/microsoft-partner-network-technical-benefits-summary
See below for Microsoft Partner Community, MPN technical support, Technical Presales and Deployment Services (Advisory hours), Additional information Microsoft Partner Community. Partners can go to TechNet for technical product support and to the Microsoft Partner Community for partnership and membership topics. Learn more about the TechNet ...
https://partner.microsoft.com/en-us/support/partnersupport
Advanced Support for Partners helps you support your customers and grow your cloud business at an economical, fixed price point. Partner with Microsoft to get prioritized support, pooled account management, and actionable cloud enablement services.
https://docs.microsoft.com/en-us/partner-center/customer-support
If the partner is unable to resolve an issue, they can escalate issues to Microsoft via the following support vehicles: Commercial issue support is available to all partners in the CSP program; Technical issue support is available through: Premier Support for Partners (fee base) Advanced Support for Partners (fee base) Signature Cloud Support ...
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