Mongodb Production Support

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Get Started With MongoDB Support MongoDB

    https://www.mongodb.com/support/get-started
    Please advise MongoDB support of the date you intend to go into production and any relevant details via Commercial Support (CS) tickets. Support engineers will take special note of your timeframe and can provide any relevant guidance as appropriate. Consulting Services

Enterprise-Grade Support MongoDB

    https://www.mongodb.com/products/enterprise-grade-support
    A MongoDB Named Technical Support Engineer (NTSE) will work closely with you, both on-site and remotely, to provide dedicated support tailored to your unique technology and operational needs. NTSEs develop an in-depth understanding of your IT environment and act as your single point of contact for guidance and escalation, guiding you every step of the way – from development to scale out.

Now Available, By Popular Demand: Production ... - MongoDB

    https://www.mongodb.com/blog/post/now-available-popular-demand-production-support-mongodb-community-edition
    Aug 18, 2014 · Our Production Support offering is now available as a standalone service -- separate from our MongoDB Enterprise software. This means that Community Edition users now have access to our world-class team of support engineers. Here’s what you get with Production Support: 24 x 7 x 365 access to world-class support; 2-Hour SLAAuthor: Meghan Gill

MongoDB Enterprise Advanced MongoDB

    https://www.mongodb.com/products/mongodb-enterprise-advanced
    MongoDB Enterprise Advanced provides access to proactive, consultative support from development to production. The same team that builds the database itself helps you throughout your entire application lifecycle. Customers can ask MongoDB experts an unlimited number of questions, 24 x 365, globally. Support also includes emergency patches for ...

Restrict MongoDB Support Access to Atlas Backend ...

    https://docs.atlas.mongodb.com/security-restrict-support-access/
    If a support issue arises and you want to grant access to your servers for MongoDB support staff, you can grant a 24-hour bypass at the cluster level. Important Restricting infrastructure access for MongoDB Production Support Employees may increase support issue response and resolution time and negatively impact cluster availability.

Operations Checklist — MongoDB Manual

    https://docs.mongodb.com/manual/administration/production-checklist-operations/
    MongoDB commercial support can provide advice and guidance on alternate readahead configurations. If using tuned on RHEL / CentOS, you must customize your tuned profile. Many of the tuned profiles that ship with RHEL / CentOS can negatively impact performance with …

Technical Support — MongoDB Manual

    https://docs.mongodb.com/manual/support/
    For questions, discussions, or general technical support, visit the MongoDB Community Support Forum.The MongoDB Community Support forum is a community forum where experienced MongoDB users and MongoDB Community Support Engineers participate in discussions.

Production Notes — MongoDB Manual

    https://docs.mongodb.com/manual/administration/production-notes/
    When running MongoDB in production on Linux, you should use Linux kernel version 2.6.36 or later, with either the XFS or EXT4 filesystem. If possible, use XFS as it generally performs better with MongoDB.

MongoDB - Wikipedia

    https://en.wikipedia.org/wiki/MongoDB
    MongoDB offers both an Enterprise and Community version of its powerful distributed document database. MongoDB Enterprise is available as part of the MongoDB Enterprise Advanced subscription, which features the most comprehensive support and the best SLA when you run MongoDB on your own infrastructure.License: Various; see § Licensing



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