Microstrategy Support Levels

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Support Contact Information MicroStrategy

    https://www.microstrategy.com/us/services/support/contacts
    Support Liaisons should contact the Support Center from which they obtained their MicroStrategy Software Licenses. In the case of Multi-Continent Support, Support Liaisons should contact the Support Center to which they have been designated. The individual Technical Support Centers are closed on certain public holidays.

MicroStrategy Customer Service and Technical Support IT ...

    https://www.itcentralstation.com/products/microstrategy-customer-service-and-technical-support
    We have our technical support team, but we have interfaced with the MicroStrategy technical support on several aspects. Most of the time, they are knowledgeable. We hear this from our customers mostly (about waiting long times for responses). Those customers that approach us, we have the right sort of contacts to give them the answers quickly.4.2/5(42)

Technical Support - MicroStrategy

    http://www2.microstrategy.com/producthelp/10.4/WebUser/WebHelp/Lang_1033/Content/Technical_Support.htm
    Apr 22, 2019 · Technical Support. If these resources do not provide you with a solution, a Support Liaison should contact MicroStrategy Technical Support. The Online Support System is the mechanism in which the Support Liaison can log new cases with Technical Support or …

Overview of level metrics - MicroStrategy

    https://doc-archives.microstrategy.com/producthelp/10.8/AdvancedReportingGuide/WebHelp/Lang_1033/Content/AdvancedReporting/Overview_of_level_metrics.htm
    Jun 12, 2017 · Overview of level metrics. This section helps you choose the right combination of level target, filtering, and grouping (referred to as elements) to achieve your desired results. This section shows the effects of different element settings on a single metric when used in the same report. The effects are summarized in Level metrics summary table.

Technical Support - MicroStrategy

    https://doc-archives.microstrategy.com/producthelp/10.11/WebUser/WebHelp/Lang_1033/Content/Technical_Support.htm
    Sep 27, 2018 · Technical Support. If you have a question about a MicroStrategy product, you should first take the following steps: Refer to the product manuals, online help, MicroStrategy Readme, and release notes. Consult the online knowledge base at the MicroStrategy website.

Fact tables: Fact data and levels of ... - MicroStrategy

    https://doc-archives.microstrategy.com/producthelp/10.6/ProjectDesignGuide/WebHelp/Lang_1033/Content/ProjectDesign/Fact_tables__Fact_data_and_levels_of_aggregation.htm
    Mar 15, 2017 · The levels at which facts are stored become especially important when you begin to have complex queries with multiple facts in multiple tables that are stored at levels different from one another, and when a reporting request involves still a different level. You must be able to support fact reporting at the business levels which users require.



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