Microsoft Support Contract

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Microsoft Customer Support Service Agreement

    https://support.microsoft.com/en-us/help/4203112/microsoft-customer-support-service-agreement
    Support Services may be included as part of your validly licensed Microsoft product or purchased (e.g. as a one-time pay-per-incident service (“PPI Service”), or a subscription programme), but exclude any professional services (i.e. support or consulting) offered or provided to enterprise customers (e.g. subject to a Microsoft Business and Services Agreement, or other Microsoft enterprise products or services …

Activating a technical support contract

    https://support.microsoft.com/en-us/help/14084/activating-a-technical-support-contract
    Feb 08, 2019 · If you are an active member of a program that provides technical support benefits, you are required to register and activate a technical support contract before you can use the benefit. If you are a Microsoft Partner Network (MPN) partner, see Microsoft Partner Network Support contract …

Support Solutions Microsoft Industry

    https://www.microsoft.com/en-us/industry/services/support
    Select from a wide range of short-term support services aligned to your IT lifecycle and existing standards. Available for enterprise and partner organizations, these proactive services target specific needs related to the development and management of your Microsoft technology-based workloads.

Using an Access ID and a Contract ID to create on-premises ...

    https://support.microsoft.com/en-us/help/3020636/using-an-access-id-and-a-contract-id-to-create-on-premises-professiona
    Dec 04, 2019 · A support contract is required when you have multiple professional support incidents. The contract is used to track the balance of available support incidents and expire the benefits after one year (MPN contracts 1 year+30 days). An Access ID and a Contract ID are required to uniquely identify your support contract and enable you to submit a support incident online.

Microsoft Partner Network Support contract activation

    https://support.microsoft.com/en-us/help/2904733/microsoft-partner-network-support-contract-activation
    Dec 16, 2019 · The support contract needs to be activated – for PC migrated partners, Admin user roles activate online using Partner Center; View and share your Access ID and Contract ID – for PC migrated partners, all users can see the Access ID and Contract ID using Partner Center. All users use the same Access ID and Contract ID

Microsoft Premium Support Contract - Microsoft Community

    https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-premium-support-contract/847801f0-8cfb-4868-8dd2-ac5050708aff
    Aug 13, 2019 · Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Microsoft Premier Support for Partners

    https://partner.microsoft.com/en-us/support/microsoft-services-premier-support
    Microsoft Premier Support for Partners offers complete, end-to-end managed support across the full Microsoft platform to meet your complex needs, expand your capabilities in the cloud, and collaborate more strategically with Microsoft.

Microsoft Services Agreement

    https://www.microsoft.com/en-us/servicesagreement
    Aug 30, 2019 · Microsoft does not support non-Microsoft credentials (such as Facebook and OpenID), so HealthVault customer support will not be able to help with sign-in issues for those. If you lose your sign-in credentials, or if the account where you got your credentials closes, you will not be able to recover your stored data.



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