Microsoft 24x7 Problem Resolution Support Phone

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Microsoft Software Assurance - Support Incident Submission

    https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
    Mar 19, 2019 · If the administrator has not yet activated the 24x7 benefit in VLSC, there may be a delay of up to 48 hours before your 24x7 benefit can be used. ... Your phone support incident will be decremented from your Software Assurance total phone incident award entitlements. ... The SA support offering is governed by Microsoft's current Software ...

HOWTO: Use Microsoft Software Assurance 24×7 Problem ...

    https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
    WHY or WHY NOT USE SAB 24×7 PROBLEM RESOLUTION SUPPORT (PRS) INCIDENTS If you have nothing else, SAB PRS incidents call into Microsoft Professional Support and open Professional Support incidents which can be a godsend – however Professional …

General Question about 24x7 Problem Resolution Support - Phone

    https://social.technet.microsoft.com/Forums/itmanagement/en-US/23343628-0bac-4aa7-a2de-65602b6bf841/general-question-about-24x7-problem-resolution-support-phone
    Microsoft sent me a SA Benefits at a glance and says I have: 27 - Total 24x7 Problem Resolution Support Does this mean I have support for: 27 issues (from end to end - until resolved)? 27 Hours? 27 Days? I can't seem to find a clear answer on what the total of 27 means for my support.

VLSC Software Assurance Guide - support.microsoft.com

    https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
    24x7 Problem Resolution Support . Problem Resolution Support provides around-the-clock phone support for business critical issues or business hours phone support for non-critical. Unlimited email support can be used for non-critical problems. Phone incident award

[SOLVED] Microsoft SA (Software Assurance) - 24x7 Support ...

    https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
    Oct 14, 2010 · Just to clarify a bit, you can get 24x7 support as part of SA but you have to be spending a *lot* of money. Normally if you need to get support from MS for something it generally has to be a major problem, they aren't really there for day to day common problems, thats …

Software Assurance by Product Microsoft Volume Licensing

    https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
    24x7 Problem Resolution Support provides around-the-clock phone support. This direct connection to Microsoft anytime a support need arises can help you maximize uptime, lower support costs, and enhance IT productivity by reducing time spent troubleshooting and resolving issues.

FAQ: Software Assurance Benefits Microsoft Volume Licensing

    https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
    Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or …

myEA Software Assurance 24x7 Problem Resolution ...

    https://www.uk.insight.com/en-gb/myea/software-assurance-benefits/support
    24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues.

Services Hub

    https://serviceshub.microsoft.com/support/contactsupport
    The Services Hub helps customers stay connected and be proactive by providing visibility into their Microsoft products and services, training and support resources customized for them, and solution monitoring to help prevent and resolve issues faster.

Microsoft Volume Licensing - Product Licensing Search ...

    https://www.microsoftvolumelicensing.com/Appendix.aspx
    24x7 Problem Resolution Support provides assistance for problems with specific symptoms encountered while using Microsoft products. Microsoft will make reasonable efforts to assist Customer with support requests in a manner consistent with Microsoft Product Support policies.



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