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https://www.techrepublic.com/article/12-qualities-of-successful-support-techs/
See if you agree that these 12 attributes are the real measure of a good candidate for a support tech position. ... In my experience, this type of person often makes a lousy support tech, due to a ...https://www.techrepublic.com/article/12-qualities-of-successful-support-techs
https://www.l-tron.com/resource-page/what-makes-good-technology-good
Functional / Non-invasive Perhaps the #1 quality of a strong piece of technology is its ability to easily work with the user and do what is expected. “Good” tech isn’t showy, but “…when done well, should be invisible” (Jared Spool).https://www.l-tron.com/resource-page/what-makes-good-technology-good
https://www.quora.com/Is-technical-support-engineer-a-good-job
I would say absolutely. You will learn, be challenged, and you will grow in technical, analytical, business, and people skills. There is no other position like it. People look down on it but it is foundational for any IT career. As far as liking i...https://www.quora.com/Is-technical-support-engineer-a-good-job
https://www.techrepublic.com/blog/10-things/10-signs-that-you-arent-cut-out-to-be-a-support-tech/
The role of support tech is ideal for some people--but it might not be the best choice for others. This list will help you determine which camp you fall in.https://www.techrepublic.com/.../10-signs-that-you-arent-cut-out-to-be-a-support-tech
https://successfulsoftware.net/2012/08/21/tips-for-great-software-technical-support/
1) Good support people are hard to come by. I don’t necessarily class myself as one but I’ve seen the skills and mindset required to do it well. I agree with your comment that it’s often seen as a second class job but as you’ve said, a good experience with support staff makes a huge difference to people.https://successfulsoftware.net/2012/08/21/tips-for-great-software-technical-support
https://www.upwork.com/hiring/customer-support/8-tips-for-help-desk-and-tech-support-success/
Successful help desk and tech support is all about tackling challenges as they come and finding ways to make life easier for customers while solving their high-tech troubles in a hurry. ... Figuring out a customer’s level of technical expertise makes it easier to point your team’s response in the right direction. ... which is a good thing ...https://www.upwork.com/hiring/customer-support/8-tips-for-help-desk-and-tech-support...
https://www.psychologytoday.com/us/blog/tech-support/201310/what-makes-good-mother-anyway
2020-1-14 · Tech Support. What Makes a Good Mother Anyway? ... After a quarter of a century of working this shift, here are reflections on what makes a mother “good” or …https://www.psychologytoday.com/us/blog/tech...
https://callnerds.com/tech-support/
2020-1-1 · Hi everybody. I’m Ryan from Nerds on Call and today we are going to be talking about what to do before you call tech support. So, one of the first things you want to do is turn off the device, whether it be a computer, a phone or a tablet. Turn it off and get all the way powered down first and then restart it.https://callnerds.com/tech-support
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