Litter Robot Support

Searching for Litter Robot Support information? Find all needed info by using official links provided below.


Product Support Litter-Robot Self-Cleaning Litter Box

    https://www.litter-robot.com/support.html
    Your Litter-Robot is protected with a standard 18-month warranty starting from the date of shipment. During the warranty period, we will repair your Litter-Robot at no charge. We cover all parts, labor, and shipping costs (within the contiguous 48 United States). Customers in Alaska, Hawaii, and Puerto Rico will incur additional shipping costs.

Litter-Robot™ Customer Service Portal Submit a Ticket

    https://www.litter-robot.com/customer-service-portal.html
    For additional product explanations, frequently asked questions, user instructions, and self-directed help, visit our Knowledge Base Portal Through this self-directed information site, you will find all setup and installation instructions, learn about suggested maintenance, and be able to troubleshoot your unit if a problem arises.. Customer Service Portal

Contact Support

    https://support-litter-robot.force.com/s/contactsupport
    Contact Customer Support Tell us how we can help. *Sales or Service Related? *Customer Email. Order Number. Customer Name. Customer Phone *Description. Contact Support Form. Submit. ... How do I select Litter-Robot WiFi? Jul 26, 2018; I cannot onboard the Connect app. Aug 2, 2018; I keep getting notifications that my bonnet has been removed.

My unit went offline and I have not changed my router ...

    https://support-litter-robot.force.com/s/article/My-unit-went-offline-and-I-have-not-changed-my-router-other-appliances-are-still-connected-to-my-internet
    Aug 14, 2018 · We need to perform a hard reset on the Litter-Robot. While the unit is p owered ON, unplug the unit from the base, wait 10-15 seconds, and plug it back in.Once the initial cycle is complete, open the app and check for connection.

Support & Customer Service Litterbox.com

    https://www.litterbox.com/support.html
    Support We care about you and your cat Feel free to call or email us for quick help, or submit a ticket related to issues with a Litterbox.com order or product.

LR 3 Cat Sensor Troubleshooting - Salesforce.com

    https://support-litter-robot.force.com/s/article/Cat-Sensor-Troubleshooting
    Aug 02, 2018 · If your Litter-Robot is not detecting your cat, watch this Cat Sensor Troubleshooting video: WATCH VIDEO TUTORIAL HARD RESET The globe must be at …

LR 2 Cat Sensor Adjustment - Salesforce.com

    https://support-litter-robot.force.com/s/article/LR-2-Cat-Sensor-Adjustment
    Aug 02, 2018 · (Do not attempt to adjust a Litter-Robot 3 cat sensor in this manner.) The purpose of the cat sensor is to recognize when your cat enters and exits the Litter-Robot. It is designed for cats weighing 5 pounds or greater.

LR 3 Getting Started with your Litter-Robot 3

    https://support-litter-robot.force.com/s/article/Getting-Started-with-your-Litter-Robot-3
    Aug 03, 2018 · Your Litter-Robot 3 ships fully assembled. Follow these steps to get started and refer to the Instruction Manual for more information. First, let’s review some important safety instructions.. Always be sure that any cat in your household that might use the Litter-Robot weighs at least 5 pounds.

LR 3 Bonnet Connections - Salesforce.com

    https://support-litter-robot.force.com/s/article/Bonnet-Connections
    Aug 01, 2018 · If the bonnet is not securely connected, the globe will not rotate and the yellow light will blink. Another option could be that the black key on the back of the globe is …

Litter-Robot Open Air: Stops Mid-Cycle - YouTube

    https://www.youtube.com/watch?v=EyUuSGSgn1A
    May 01, 2017 · If your Litter-Robot continues to stop mid-cycle, the problem could be caused by a continuous activation of the cat sensor, indicating excess weight in …



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