Kentico Support Chat

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Technical Support - Kentico CMS

    https://www.kentico.com/support/technical-support
    At Kentico, your success is our success, so you can be certain of getting the expert support you need, whatever time of day it is. Evaluators also get ten free support tickets for their trial period. Standard technical support offers unlimited 24/7 phone and email support to all clients with a valid ...

Using support chat Kentico 8 Documentation

    https://docs.kentico.com/k8/community-features/chat/using-support-chat
    To go on-line in support chat, you must have the Enter support permission for Chat. When you have the Enter support permission, you access support chat from the header. Click the Support chat icon on the right side of the header. Click Go on-line. You are on-line in support chat. When a visitor sends their first message, the support chat icon shows a notification. Click the support chat icon to view …

Using support chat Kentico 9 Documentation

    https://docs.kentico.com/k9/community-features/chat/using-support-chat
    When you have the Enter support permission, you access support chat from the system header at the top. Click the Support chat icon in the top right corner of the screen. Click Go on-line. You are on-line in support chat. When a visitor sends their first message, the support chat icon shows a notification. Click the support chat icon to view active support chat requests.

Chat Kentico 10 Documentation

    https://docs.kentico.com/k10/community-features/chat
    Support chat Chat in Kentico contains a special type of chat rooms aimed at providing on-line help and support to customers. These support rooms have one or more registered users acting as consultants, while site visitors can join and ask questions.

Chat Kentico 8 Documentation

    https://docs.kentico.com/k8/community-features/chat
    Support chat Chat in Kentico contains a special type of chat rooms aimed at providing on-line help and support to customers. These support rooms have one or more registered users acting as consultants, while site visitors can join and ask questions.

Setting up chat on site Kentico 10 Documentation

    https://docs.kentico.com/k10/community-features/chat/setting-up-chat-on-site/
    When setting up chat on a website, you can use any combination of the available Chat web parts that you can group together.. The most basic web part combinations include single page mode, where you place all components on one page, and redirection mode, which allows you to put chat components on multiple pages.. Alternatively, choose one of the following:

Chat module - Kentico DevNet

    https://devnet.kentico.com/articles/chat-module
    Mar 01, 2012 · Support chat Chat in Kentico CMS contains a special type of chat rooms aimed at providing on-line help and support to customers. These support rooms have one or more registered users acting as consultants, while site visitors can join and ask questions.

Change default "Support Greeting" in Chat? - Kentico CMS

    https://devnet.kentico.com/questions/change-default-support-greeting-in-chat
    Mar 22, 2018 · I am looking to implement the 'Chat' feature in Kentico 8.2. I currently have it set up on our dev site. I want to use it as a Customer Service 'Live Help' tool for our customers, but upon entering the support chat room there is a default chat message I need to change.

Support 24/7 - Kentico CMS

    https://devnet.kentico.com/support
    Subscribe to the Kentico Developer Newsletter and stay up to date on best practices in Kentico Development. Hotfixes & Upgrades. Should you ever find a bug, try applying the latest hotfix first. Kentico's 7-day bug-fix policy ensures that all bugs found by Kentico users are fixed through hotfixes within a week. Suggest new features

support chat on DevNet - Kentico CMS

    https://devnet.kentico.com/tag/support%20chat
    Results for tag support chat. Kentico Support Chat for multi environment Dat Nguyen — Dec 15, 2015 — Question. support chat. Hi,My site is using two separate instances of Kentico for content management and delivery. We plan to disable the administration interface on the delivery instance for security reasons.



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