Searching for Isupport End User Desktop information? Find all needed info by using official links provided below.
https://www.isupport.com/products/service-desk-software/
End user self-support is the hottest topic in service delivery. mySupport is the product of years of research and development – iSupport invented the end user self-support portal in 1997. mySupport is unrivaled with the integration of the latest technologies and social media tools. mySupport is included for free with every iSupport license.
https://www.techrepublic.com/forums/discussions/end-user-desktop-support-processes-best-practices/
First off, it helps to establish a good working relationship with the end users. Second, if the end user is part of the process of deciding what levels are reasonable, the are more likely to be ...
https://www.isupport.com/
Leaders in Research & Development. We opened our doors in 1992 and introduced the world’s first browser-based help desk software in 1997. Many of the features you use for support every day were invented by iSupport Software.
http://www.aum.edu/information-technology-services/desktop-and-user-support
Desktop and End User Support is dedicated to providing premium desktop computer support to the AUM community. The most common services provided include: Hardware/software troubleshooting and support for office desktop and laptop machines. Printer troubleshooting and repair Installation of standard software image (system setup) on office PCs.
https://www.capterra.com/p/152/iSupport/
Overall: Honestly we have dumped the End User Desktop as a portal and have instead implemented a Joomla Portal and "plugged in" the incident submission and view open incidents because the front-end is too weak when compared to what else is out there. That being said we also use it internally.
https://www.capterra.com/p/152/iSupport/reviews/
Overall: Honestly we have dumped the End User Desktop as a portal and have instead implemented a Joomla Portal and "plugged in" the incident submission and view open incidents because the front-end is too weak when compared to what else is out there.That being said we also use it internally. The FAQ has been changed since (possibly before 7.6) and it is still broken.
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