Searching for Isi Infortel Support information? Find all needed info by using official links provided below.
https://www.isi-info.com/cdr-reporting-and-call-accounting
Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments, or charge tenants for use of telephony resources.
https://www.isi-info.com/open-service-ticket
Please complete requested fields in the web form, below. (Please note: Email and web submissions are monitored by TAC during ISI’s standard business hours of 7 a.m. to 7 p.m. Central Time, Monday through Friday (excluding ISI-recognized holidays):
https://appsource.microsoft.com/en-us/product/web-apps/isitelemanagementsolutionsllc.isi_infortel
Infortel Select is a full-featured call detail reporting and analysis solution for any size business, facilitating collection, processing and reporting of communications activity from most VoIP and legacy PBX platforms, and providing the means by which to analyze, manage and optimize unified communications (UC) interactions, adoption, productivity and expenses.
https://www.capterra.com/p/24380/Infortel-Select/
Overall: Infortel Select software is a very useful tool for managing your VoIP phone system. They have many reports available to choose from or your can make custom reports. Their customer support is great! Many knowledgeable and helpful folks!
https://www.ints.com/support
ISI’s fast and friendly phone support is readily available over 100 hours a week to answer questions, clarify new features and listen to ideas for improving the system. Our support staff is trained in all facets of the system (software, operating system, hardware diagnostics) and can connect to your stores’ computer without interrupting the ...
https://www.cisco.com/web/partners/downloads/sell/smb/ISI.pdf
Deploying a Call Accounting Solution with Infortel/ISI Services This application note provides guidelines and configuration instructions for the Cisco® Unified Communications 500 Series for Small Business and the Infortel®-ISI Call Reporting Service.
https://community.cisco.com/legacyfs/online/legacy/9/4/6/66649-SBCS-ISI%20CDR%20Integration_final.pdf
Deploying a Call Accounting Solution with Infortel/ISI Services This application note provides guidelines and configuration instructions for the Cisco® Unified Communications 500 Series for Small Business and the Infortel®-ISI Call Reporting Service. The file accounting feature in the Cisco Unified Communications 500 Series provides a method
https://www.devconnectprogram.com/fileMedia/download/33e635e1-a8e5-4987-940b-39c7727cb7c6
ISI Infortel Select is a call accounting software that interoperates with Avaya Aura® Communication Manager over the Avaya Reliable Session Protocol (RSP). Call records can be generated for various types of calls. ISI Infortel Select collects, and processes the call records.
https://downloads.avaya.com/css/P8/documents/100141489
ISI Infortel Select can support any CDR format provided by Avaya Aura® Communication Manager. However, during the compliance test, the unformatted format was utilized. 2. General Test Approach and Test Results The general test approach was to manually place …
https://www.devconnectprogram.com/fileMedia/download/fdc2daca-5203-46cc-8be5-b14cd15cf4fc
The general test approach was for ISI Infortel Select to manually SFTP into Session Manager using the credentials that were provided to ISI Infortel Select during the Session Manager configuration. Once ISI Infortel Select collects raw data, ISI Infortel Select transforms raw data into call records and makes them available for the end customers.
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