Imbills Tech Support

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Welcome to Ingenious Med

    https://imbills.com/
    Point-of-care solutions helping physicians and their practices succeed across all care settings. Learn More

IM Technical Support Message - secure.imbills.com

    https://secure.imbills.com/help/IMTechSupportMessage.asp
    NOTE: This form is not intended for reporting urgent issues or contacting Technical Support for any issues that require a response outside of regular office hours. Please call IM Support at 404-815-0862 if your request is time critical.

Diagnostic Tests - secure.imbills.com

    https://secure.imbills.com/help/DiagnosticTests.html
    Sending the test results to IM Tech Support is the final step in providing the accumulated information for review. Each of the tests above created a text file with their results (imping.txt, imtracert.txt, and impathping.txt) in the folder indicated by the command prompt (where you typed the ping, traceroute, and pingpath commands described above).

IM System Response Speeds - secure.imbills.com

    https://secure.imbills.com/help/SystemResponseSpeeds.html
    System Response Speeds: Slow system response may be a short term, intermittent experience, or it may be a chronic situation, but contacting IM Technical Support whenever slow response is experienced is the first and most important step in resolving the problem, regardless of the cause. IM Support will likely ask you to perform a short series of ...

IMPM FAQs - Ingenious Med

    https://secure.imbills.com/help/IMPMFAQs.html
    Q: How can I contact Ingenious Med Technical Support? A: You may reach Tech Support by phone toll-free at 866-362-8578, by email at [email protected], or by clicking here to send a message online. It is important to contact the support department through these common channels each time you communicate with them.

IM MasterCoder Introduction - secure.imbills.com

    https://secure.imbills.com/help/IMMasterCoderIntroduction.html
    1) Have an Administrator (it must be an Administrator) contact Ingenious Med Tech Support and let us know that you would like us to turn on the MasterCoder functionality within IM Practice Manager for your group. You can call us at (866) 362-8578 or e-mail to [email protected].

Permissions by IM Role - secure.imbills.com

    https://secure.imbills.com/help/PermissionsByLoginType.html
    IM Role View Patient Demographics View Patient Encounters Create Patients Create Charges Edit Other Providers' Charges Delete Patient Records Enter/edit crosscover notes



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