Ibm Software Support Policy

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IBM software lifecycle - IBM Support

    https://www.ibm.com/support/home/pages/lifecycle/
    The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software from when the product is available for purchase to the time the product is no longer supported. IBM software customers can use this site to track how long their version and release of a particular IBM software product will be supported.

Standard and enhanced IBM software support lifecycle policies

    https://www.ibm.com/support/pages/standard-and-enhanced-ibm-software-support-lifecycle-policies
    Standard and enhanced IBM software support lifecycle policies. This page describes the standard and enhanced IBM Software Support Lifecycle Policies. Additional details and answers to commonly asked questions regarding the IBM Software Support Lifecycle policy …

IBM Software Support Continuous Delivery Lifecycle Policy

    https://www.ibm.com/support/pages/ibm-software-support-continuous-delivery-lifecycle-policy
    IBM will also offer an optional, fee-based support extension for at least one additional year. This model is referred to as a '2-plus-1' (2+1) policy. This is a significant change from the existing Standard (3+2) and Enhanced (5+3) IBM software support policies.

IBM software support lifecycle policy FAQs

    https://www.ibm.com/support/pages/ibm-software-support-lifecycle-policy-faqs
    A: This policy is effective May 24, 2016. Products that elect to adhere to the Continuous Delivery Support Lifecycle Policy will announce their intention and be listed on the IBM software support lifecycle website with a ‘C’ (Continuous) designation in the column labeled ‘Policy type’. Q: What IBM software is affected by this announcement?

IBM Software Support Lifecycle Policy is enhanced with a ...

    https://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/9/897/ENUS216-269/index.html
    IBM will also offer an optional, fee-based support extension for at least one additional year. This model is referred to as a 2 plus 1 (2+1) policy. This is a significant change from the existing Standard (3+2) and Enhanced (5+3) IBM software support policies.

Server Virtualization Policy for IBM Software

    https://www.ibm.com/support/pages/server-virtualization-policy-ibm-software
    • Technical Support: IBM Remote Technical Support can be obtained under the usual IBM support terms and conditions. If during problem investigation, IBM determines that the issue is the result of an IBM software defect that has not been reported before, we will accept defect requests.



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