Searching for Ibm Product Support Policy information? Find all needed info by using official links provided below.
https://www-03.ibm.com/services/supline/products/policy.html
IBM Global Support Policy for Microsoft's products: When supporting Microsoft products, IBM's policy is to align our service with Microsoft's Product Lifecycle. The End of Service date for each product may vary based on the support phase of the product and …
https://www.ibm.com/support/pages/standard-and-enhanced-ibm-software-support-lifecycle-policies
Historically, we’ve provided standard (defect and non-defect) product technical support for a minimum of three years from the date the product release was made generally available by IBM, with the option to get support extensions for at least an additional two years following a product’s End of Support (EOS) date for an extra charge set by IBM (so-called Standard ‘3+2’ support).
https://www.ibm.com/support/home/pages/lifecycle/
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software from when the product is available for purchase to the time the product is no longer supported. IBM software customers can use this site to track how long their version and release of a particular IBM software product will be supported.
https://www.ibm.com/support/pages/ibm-qradar-products-support-policy
IBM delivers patches (including security fixes) for Red Hat Enterprise Linux (RHEL) based on the Red Hat Enterprise Linux Life Cycle policy. As stated in the Red Hat policy, fixes are not provided for all vulnerabilities on all RHEL versions, which means that IBM cannot deliver security fixes for …
https://www.ibm.com/support/pages/server-virtualization-policy-ibm-software
While the high-level policy description above is helpful, we believe many clients will want to know which virtualization environments (hypervisors and guest operating systems) are supported for specific IBM software products, or which IBM software products support specific virtualization environments.
http://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/9/897/ENUS216-269/index.html
May 24, 2016 · With the CD support model, IBM will deliver product technical support for at least two years, which starts at the availability of a new product version or release. IBM will also offer an optional, fee-based support extension for at least one additional year. This model is referred to as a 2 plus 1 (2+1) policy.
http://www-01.ibm.com/support/docview.wss?uid=swg21256700
Beginning with IBM® WebSphere® Application Server version 6.0, and applying to later versions, IBM will now provide standard support for 5 years with an optional purchasable extension of service for 3 additional years, "5 plus 3".
https://www-945.ibm.com/support/fixcentral/help?page=troubleshooting
Contact Support Line at 1-800-IBM-SERV (1-800-426-7378). For Countries/Regions outside the United States of America: Contact your regional technical support center. See the IBM Passport Advantage web site if you need to obtain an IBM technical support contract. Back to top
https://www.ibm.com/software/passportadvantage/endofsupport_ov.html
[Learn how to upgrade using your IBM Software Subscription and Support entitlement] purchase an IBM Software Support Service Extension (sometimes referred to as Extended Support). Service Extensions allowing you to get product fixes and engage with IBM support professionals for use and defect support after your End of Support date is reached.
http://www-01.ibm.com/support/docview.wss?uid=swg27014713
This page outlines the support status of all versions of Cognos software released before 2009. Support status of Active or Inactive indicates what type of support services are available to supported customers for a particular software version – see details below. Cognos' policy is to provide fixes only for active versions of our software, therefore we highly encourage customers to upgrade to ...
How to find Ibm Product Support Policy information?
Follow the instuctions below:
- Choose an official link provided above.
- Click on it.
- Find company email address & contact them via email
- Find company phone & make a call.
- Find company address & visit their office.
