Searching for Ibm Hardware Support Policy information? Find all needed info by using official links provided below.
https://www.ibm.com/services/supline/products/policy.html
All IBM Hardware equipment requires a current IBM warranty or maintenance contract to be supported. All OEM hardware requires a base support contract through the OEM. All IBM software to be supported requires a current IBM Maintenance contract.
https://www.ibm.com/support/pages/standard-and-enhanced-ibm-software-support-lifecycle-policies
Historically, we’ve provided standard (defect and non-defect) product technical support for a minimum of three years from the date the product release was made generally available by IBM, with the option to get support extensions for at least an additional two years following a product’s End of Support (EOS) date for an extra charge set by IBM (so-called Standard ‘3+2’ support).
https://www.ibm.com/support/home/
IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.
https://www.ibm.com/us-en/marketplace/software-support
When your IBM hardware or software reaches end of service, you may require extended support, i.e., you may still have critical applications running on the software or may require more time to migrate to a newer software release, or you may need to continue to use hardware devices in your IT environment for various reasons.
https://www-01.ibm.com/common/ssi/cgi-bin/ssialias?htmlfid=872/ENUSWG16-0024&infotype=AN&subtype=CA
Jun 07, 2016 · IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.
https://www-945.ibm.com/support/fixcentral/swg/backAction
Code for operating systems or other software products is available only where entitled under the applicable software warranty, IBM software maintenance or Software Subscription and Support agreement. Some exceptions may apply.
https://www-945.ibm.com/support/fixcentral/help?page=machinepolicy
With some exceptions (e.g. where IBM, in its sole discretion, expressly authorizes all Customers to download certain Machine Code updates regardless of coverage under warranty, a hardware maintenance service agreement, or an SBA), Fix Central may only be used by Customers to obtain Machine Code updates for Power Systems and System Storage machines that are under IBM warranty or an IBM hardware maintenance service agreement.
https://www.ibm.com/services/technology-support/hardware-software
IBM Hardware and Software Support Services Prevent downtime and keep your critical IBM systems running with around-the-clock technology support Drive growth and …
https://www.ibm.com/software/passportadvantage/endofsupport_ov.html
purchase an IBM Software Support Service Extension (sometimes referred to as Extended Support). Service Extensions allowing you to get product fixes and engage with IBM support professionals for use and defect support after your End of Support date is reached. They are NOT available for all products.
https://it.toolbox.com/question/hardware-life-cycle-for-ibm-products-071907
Usually, hardware is "supported" for a few years (as many as 3-5yrs in some cases even longer) after being withdrawn from marketing. For IBM maintenance support, I've seen "support…
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