Help Desk Support Test Questions

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Ten questions that can help you hire a good help desk ...

    https://www.techrepublic.com/article/ten-questions-that-can-help-you-hire-a-good-help-desk-analyst/
    Help desk managers also need analysts who like working with people and can adapt to very flexible work schedules. Here are 10 questions that can help you pinpoint just those traits.

Helpdesk test questions - Experts-Exchange

    https://www.experts-exchange.com/questions/28009971/Helpdesk-test-questions.html
    Does you company use the ITIL framework, ask them questions about ITIL. You need to write questions based on your Helpdesk, this should be easy to get the Top 10-20 Common HelpDesk Problems from your helpdesk, using a report? Do you use Helpdesk software, Ask them if they've used Helpdesk or Service Desk software before?

Quiz: Help Desk Basics - WhatIs.com

    https://whatis.techtarget.com/quiz/Quiz-Help-Desk-Basics
    Good luck! May the help desk energy force be with you! 1. This is the basic Internet program that lets you verify that a particular Internet address exists and can accept requests. a. universal resource locator b. NOC c. ping d. resource reservation protocol e. bandwidth test. 2. This is the smallest unit of data in a computer. a. bit b ...

Help Desk Technician Interview Questions Glassdoor

    https://www.glassdoor.com/Interview/help-desk-technician-interview-questions-SRCH_KO0,20.htm
    Help Desk Technician Interview Questions. Help desk technician interviews are designed to test your ability to communicate clearly and solve problems over the phone to people who are often flustered. Good communication and the ability to simplify solutions are key qualities for potential employees.

Top 50 Desktop Support Interview Questions & Answers

    https://career.guru99.com/top-50-desktop-support-interview-questions/
    You are here: Home / Latest Articles / BPO & Customer Support / Top 50 Desktop Support Interview Questions & Answers last updated November 2, 2019 / 99 Comments / in BPO & Customer Support …

20 Technical Support Quizzes Online, Trivia, Questions ...

    https://www.proprofs.com/quiz-school/topic/technical-support
    Oct 31, 2019 · A comprehensive database of more than 20 technical support quizzes online, test your knowledge with technical support quiz questions. Our online technical support trivia quizzes can be adapted to suit your requirements for taking some of the top technical support quizzes.

30 Common IT Support Interview Questions and Answers ...

    https://content.wisestep.com/common-interview-questions-answers-support/
    To get recruited as IT support, the candidate needs to possess technical skills. The article hovers around a few common IT support interview questions and answers that can be asked in any IT support …

Helpdesk recruiting: I want to give candidates a test to ...

    https://www.reddit.com/r/sysadmin/comments/2nd9h2/helpdesk_recruiting_i_want_to_give_candidates_a/
    When I used to interview help desk folks almost constantly when staffing a 10 person help desk/call center, I would give them a hypothetical situation (computer shuts down all the time, computer is slow, etc.), and see where they would go from there. Some applicants would have no idea how to approach it, and the interview ended shortly thereafter.



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