Hdi Certified Support

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Certification & Training

    https://www.thinkhdi.com/certification/
    HDI Support Center Certification  is an award that recognizes a support center's commitment to excellence, efficiency, and service quality based on the HDI Support Center Standard. The Standard was developed by the HDI International Certification Standards Committee which consists of more than 25 practitioners and experts from around the world.

Support Center Certification - HDI

    https://www.thinkhdi.com/certification/support-center-certification.aspx
    HDI Support Center Certification is the ultimate recognition for your support center's commitment to excellence, efficiency, and service quality. The process is simple: We do an on-site audit of your support center and if you meet the requirements, the certification is yours. If not, we’ll identify potential weak spots and help you get better.

HDI Support Center Analyst (HDI-SCA) - thinkhdi.com

    https://www.thinkhdi.com/education/courses/hdi-support-center-analyst-new-version.aspx
    The certification exam is based on the HDI Support Center Analyst (HDI-SCA) Certification Standard and is delivered online through the HDI Learning Center. Each exam consists of 65 multiple choice questions and must be completed in 75 minutes. A minimum score of 80 percent is required to pass a certification exam, unless otherwise published.

HDI Certified for Exceptional Technical Support - Canon ...

    https://csa.canon.com/internet/portal/us/csa/support/hdi-certified-for-exceptional-technical-support
    HDI offers the industry’s leading certification program for support centers. Our Solution Support Centers have achieved the prestigious HDI (Help Desk Institute) Certified Support Center award. This award signifies our commitment to excellence, efficiency, and service quality based on the HDI Support Center Standard.

HDI-Certified Support Centers

    https://www.thinkhdi.com/certification/support-center-certification/certified-support-centers/
    In addition to achieving the HDI Support Center Certification, ConnectCom is certified in ISO 9001. CTC First Contact Corporation 2015 • 2017 • 2019 CTC First Contact Corporation was founded in April 2000 as a 100% subsidiary of ITOCHU Techno-Solutions Corporation.

Help Desk Institute (HDI) Certification Guide: Overview ...

    https://www.businessnewsdaily.com/10751-help-desk-institute-certification-guide.html
    Jun 06, 2018 · HDI Desktop Support Manager (HDI-DSM): An HDI certification that focuses on desktop support, including support for laptops, notebooks, printers and other items for which an organization plans to...

HDI Certifications: Are they worth it? - Training ...

    https://community.spiceworks.com/topic/505406-hdi-certifications-are-they-worth-it
    Feb 08, 2018 · I recently had the pleasure of working with an HDI certified team while doing an internship with my university. This summer, I've been looking at ways to spice up my resume with some certifications, and one of the certifications under consideration is the HDI Support Center Analyst (HDI …



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