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https://www.governmentjobs.com/jobs/2670812-0/technical-support-help-desk
The City of Cedar Park is currently seeking qualified applicants for the position of a Technical Support/Help Desk Specialist to provide high quality customer service to the Police Department and Municipal Court.. Provides computer helpdesk technical support to include installations, upgrades and end-user support;
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https://secure.governmentjobs.com/GJFaqs.cfm
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http://agency.governmentjobs.com/tennessee/default.cfm?action=viewclassspec&ClassSpecID=924793
Identify appropriate agency-specific technical solutions to resolve business needs. Provides Customer Support and technical issue resolution via hands-on, E-mail, phone, remote access tools, and other electronic medium. Tracks and maintains communication with the customer from the beginning to the end of any established issue, or concern.
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