Searching for Gold Technical Support Or Prosupport For End Users Warranty information? Find all needed info by using official links provided below.
https://www.dell.com/downloads/global/services/Global%20English%20ProSupport%20for%20EU%20Service%20Description%20Version%204.pdf
Dell ProSupport for End-Users v 4.0 01/21/2010 Page 1 of 11 Service Description ... this Service provides technical support options (telephone, Internet, etc.) and service parts and related ... in workmanship pursuant to and occurring within the limited warranty period applicable to Customer’s Supported Product(s) ...
https://www.dell.com/downloads/global/services/prosupport/en/mission_critical_prosupport.pdf
ProSupport for End Users. Mission Critical is Dell’s most rapid resolution option. You can choose from 2-, 4- or 8-hour ... from limited warranty, Dell will expedite production of a new system(s). ... can see eye-to-eye with Dell technical support when a hardware failure occurs.
https://www.dell.com/downloads/emea/products/services/GTS_uk.pdf
Client Gold Technical Support For Latitude, OptiPlex and Precision Whether you’re an end-user requiring fast problem resolution or an IT professional looking for rapid engineer-to-engineer access, Dell’s Gold Technical Support provides the advanced level of telephone technical support expertise you need. Gold Technical Support
https://www.dellemc.com/en-us/services/support-services/prosupport-client-suite.htm
Solutions to deliver consistent cloud operations and a modern end-user experience across core, cloud and edge. ... Base warranty provides some level of technical support for your company’s hardware and self-service case management and parts dispatch for ease of use. ... ProSupport Plus is the most complete support package available with 24x7 ...
https://i.dell.com/sites/csdocuments/Legal_Docs/en/us/prosupport-for-enterprise-sd-en.pdf
for Global Technical Support and Onsite Response will apply as previously described. 24X7 ACCESS TO ... Dell EMC Software support included within ProSupport for Enterprise provides support for select Third Party Products, including select end-user applications, operating systems, hypervisors and firmware when such Third Party Products are 1 ...
https://serverfault.com/questions/372793/whats-the-difference-between-dell-prosupport-gold-silver-missioncritical-etc-w
Normally if you're ordering from Dell with higher end support needed, you should have a representative assigned to you. Your sales rep would give you the latest terms and conditions. If you're looking for that kind of support, they'll be MORE than willing to work with you on it. Plus you can negotiate a price for hardware/services.
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