Searching for Globalscape Tech Support information? Find all needed info by using official links provided below.
https://www.globalscape.com/support-home
Technical support is limited to the reporting and correction of product defects and installation and configuration assistance. At this time, personal technical support is available in English only. Technical support and Service-Level Agreements (SLAs) are provided in accordance with the Globalscape End of Life (EOL) and Support Life Policy.
https://www.globalscape.com/support-home-old
Globalscape’s offers different support packages so you can choose which one best meets the needs of your business. Each package is designed to help you maximize the value of your Globalscape products and drive better outcomes for you and your team.
https://www.globalscape.com/online-support
Globalscape End of Life (EOL) and Support Life Policy This policy explains the type of Support Services Globalscape will provide for Licensed Software …
https://www.globalscape.com/support-packages
Remote support (at Globalscape's discretion) Access to Globalscape's Beta program. 24x7 Severity Level 1 support. Faster initial response times. Priority case handling. Direct access to technical support. 1 patch ber build. Annual case review. Dedicated Technical Account Manager. 24x7 Severity Level 2 support. Fastest initial response times.
https://www.globalscape.com/services-support
Visit Globalscape for customer support and professional service offerings.
https://dynamic.globalscape.com/support/webtocase.html
Thank you for your submission. One of our technical support representatives will reply soon. Inquiries are answered via email in the order they are received, usually within one business day. Our offices are open 8:00 AM to 6:00 PM Central Time, Monday through Friday. We are closed on weekends and for major US holidays.
https://www.globalscape.com/product-downloads
Technical Documentation & Training Videos. Access to Marketing Materials. Access the Partner Portal here. ... This policy explains the type of Support Services Globalscape will provide for Licensed Software at various points during the applicable product's life cycle. Learn More.
https://www.globalscape.com/cute-ftp/version/930
Additions: Enhanced privacy in adherence with GDPR Fixed bug that leads to early trial expiration Fixed bug that caused scheduled transfers to be +1 minute in advance Fixed crash scenario on startup
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