Searching for Gartner Outsourcing Customer Support information? Find all needed info by using official links provided below.
https://www.gartner.com/en/documents/3193817/magic-quadrant-for-customer-management-contact-center-bp
Jan 28, 2016 · Gartner's Magic Quadrant for customer management contact center business process outsourcing services evaluates a vibrant provider landscape. Sourcing managers need to know that the provider landscape is changing due to evolving technology, economic conditions and customer needs.
https://www.gartner.com/en/consulting
Strategic Consulting. We help you create a roadmap to success for your mission-critical priorities with our industry-specific best practices. Solidify your strategic decisions — leverage Gartner Research insights and proprietary data assets. Achieve exceptional results — against mission-critical priorities with independent advice and support from our industry and solution experts
https://www.gartner.com/en
Gartner is the world’s leading research and advisory company. We equip business leaders with indispensable insights, advice and tools to achieve their mission-critical priorities today and build the successful organizations of tomorrow.
https://www.arise.com/newsroom/press-releases/arise-virtual-solutions-recognized-in-gartners-2019-customer-management-bpo-service-providers-market-guide
2019 Arise Virtual Solutions Recognized In Gartner’s Customer Management BPO Service Providers Market Guide. Arise Virtual Solutions Inc., a leading provider of business process outsourcing (BPO) services, announced that it has been recognized as a Representative Vendor in Gartner Inc.’s 2019 Market Guide for Customer Management BPO Service Providers, authored by Gartner analysts TJ …
https://www.computerworld.com/article/2569384/gartner--customer-service-outsourcing-often-fails.html
Gartner found that companies that employ outsourcing firms for customer service processes pay 30% more than top global companies pay to do the same functions in-house, she said.
https://www.contactcenterworld.com/view/contact-center-news/aegis-included-in-gartners-market-guide-for-key-customer-management-bpo-service-3.aspx
Mumbai , India, March 9, 2018 -- Aegis Customer Support Services Private Limited, a global outsourcing and technology services company, announced that it has been included in the Market Guide for Key Customer Management BPO Service Providers 2018 report by Gartner Inc.
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