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https://intelligentbee.com/2018/11/01/future-of-technical-support-outsourcing/
Nov 01, 2018 · The Future of Technical Support Outsourcing . Technical Support Outsourcing Market Growth; Earlier this year, it was revealed that the technical support outsourcing marketing is growing steadily. It is set to achieve a CAGR of 8% by 2022, denoting that the industry is about to expand due to new technologies and higher demand from businesses.
https://www.helpscout.com/helpu/future-of-customer-support/
The future of customer support is unification and personalization: bringing together everything we know about the customer to personalize the customer support experience. Customers leave a trail with all kinds of different services used by businesses, from Shopify to Twilio to Wistia.Author: Scott Tran
https://www.cio.com/article/3268911/2-trends-reshaping-the-future-of-it-support.html
2 trends reshaping the future of IT support We are in the early stages of a broader transformation in how enterprise organizations look at the role of support.
https://www.roberthalf.com/blog/the-future-of-work/the-future-looks-bright-for-technical-support-professionals
Mar 30, 2016 · The Future Looks Bright for Technical Support Professionals By Robert Half March 30, 2016 at 3:00pm For several years now, industry futurists have been predicting the death of technical support as we know it.
https://www.infoworld.com/article/2625654/the--better--future-of-tech-support.html
The (better) future of tech support 7 emerging 'hero' technologies should make it easier and less frustrating for tech support pros and users alike
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https://www.quora.com/What-are-the-future-opportunities-for-technical-support-employees
Dec 05, 2016 · There is Lots and lots of opportunities for an IT guy if he is passionate about his work.. ;) PATH FOR IT GUY’S :- * customer support * Desktop support * Technical support L1 * Technical support L2 * Technical support L3 * Server/system Administra...
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