Searching for F5 Maintenance Support information? Find all needed info by using official links provided below.
https://www.f5.com/services/support
F5 Standard and Premium support includes remote assistance from F5 Network Support Engineers both online and over the phone. You also get proactive support for planned maintenance, advance RMA replacement, software upgrades, and help with F5 iRules scripts.
https://www.f5.com/services/support/support-offerings/support-policies
F5 Support Services is designed to remotely assist you with specific break-fix issues regarding ongoing maintenance of your F5 products. All F5 products come with a one-year manufacturer's hardware warranty and 90 days of software media warranty.
https://www.f5.com/pdf/customer-support/maintenance-agreement.pdf
(a) F5 will provide telephone support for any Product covered by this Agreement. Such support will consist of responding to trouble calls as reasonably required to make the Product perform as described in the current Product specifications. Customer will receive Standard or Premium service as indicated in its order for the F5 support services.
https://www.f5.com/company/policies/support-and-maintenance-privacy-statement
Oct 10, 2019 · F5 offers support and maintenance (the “Services”) for F5 network solutions like BIG-IP hardware and BIG-IP Virtual Editions (the “Solutions”). This Privacy Statement applies to the customer data that F5 processes through the Services.
https://www.f5.com/pdf/customer-support/standard-premium-ds.pdf
With Proactive Case management, you can alert F5 Support of upcoming scheduled maintenance on your F5 devices. That way, if you do need assistance, you’ll save the time spent opening a new case and providing diagnostic files, and F5 Network Support Engineers can be quickly assigned to your case.
https://www.worldbank.org/en/about/corporate-procurement/business-opportunities/administrative-procurement/f5-big-ip-maintenance-and-support-renewal
The International Bank for Reconstruction and hereinafter referred to as “WBG” invites interested parties to respond to an Invitation for Bid (IFB) for F5 Big-IP Maintenance and Support Renewal for the FY 2020 (1 year). The World Bank Group needs 24x7 support for any issues and the support should also cover hardware failures for 1 year.
https://www.cdw.com/product/F5-BIG-IP-Service-Premium-Level-1-3-technical-support-1-year/3158598
F5 Premium (7 x 24) support include remote assistance both online and over the phone, proactive support for planned maintenance, advance RMA replacement, software upgrades, and help with F5 iRules scripts. You can upgrade your support with Expedited RMA services and maintenance add-on packages.Price: $192818.99
https://www.f5.com/pdf/customer-support/guidelines-and-policies-ds.pdf
Scope of Support F5 offers several support options, so you can be confident your organization has the level of care it needs, when it needs it. Maintenance agreements All F5 products come with a one-year manufacturer’s hardware warranty and a 90-day software media warranty. Technical support is limited to F5 products with active support contracts.
http://support.f5.com/csp/
Regionally located support centers enable F5 to provide support in a number of languages through native-speaking support engineers. See more Contact Support
https://secure.f5.com/validate/validate.jsp
Product Information Request F5 Product Profile. Use the form below to request information about the current status of one or more F5 registration keys and/or F5 system serial numbers.
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