Enterprise Application Support Model

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How To Support Cloud Applications CIO

    https://www.cio.com/article/2403887/how-to-support-cloud-applications.html
    How To Support Cloud Applications Support organizations and Internal help desks have been supporting user applications for decades. But cloud apps …Author: David Taber

How to Improve Application Support and Maintenance

    https://www.cioinsight.com/it-management/expert-voices/how-to-improve-application-support-and-maintenance.html
    By Jack Rosenberger. Nearly four of every 10 dollars in a large organization's IT budget goes to application support and maintenance (ASM), according to a new survey of 300 U.K. and U.S. CIOs conducted by HCL Technologies. If that budgetary stat isn't disturbing enough, consider this one: 83 percent of the aforementioned CIOs expect the cost of app support and maintenance to increase this …

IT's application support model depends on everyone outside IT

    https://searchitoperations.techtarget.com/tip/ITs-application-support-model-depends-on-everyone-outside-IT
    In many organizations, IT service management lacks user and business consultation. A successful application support model must go beyond IT. DevOps has succeeded as an application support model in part because it caters to user experience. The feedback loop between IT operations, developers and users must be as short as possible, but processes must fall below the business's established risk ...

What is an Enterprise Application? - Definition from ...

    https://www.techopedia.com/definition/24804/enterprise-application-ea
    Enterprise Application: An enterprise application (EA) is a large software system platform designed to operate in a corporate environment such as business or government. EAs are complex, scalable, component-based, distributed and mission critical. EA software consists of a group of programs with shared business applications and organizational ...

Application Support Creating sustained value

    https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Technology/dttl_technology_applicationsupport.pdf
    Application Support Creating sustained value Value can only be gained from an enterprise resource planning system if an application management strategy is in place, supported by tried and tested methodologies and tools. Deloitte has identified five key dimensions to develop a world-class application support framework. These dimensions are:

Application Management Services

    https://www2.deloitte.com/content/dam/Deloitte/global/Documents/Technology/dttl_technology_managing%20capacity%2013082013.pdf
    enterprise software solutions, but often leave the real value of these solutions untapped. They succumb to the common misconception that creating the system is an end in itself – once the ribbon is cut, the benefit is realized and new needs won’t emerge. The decisions and their timing, of how an enterprise application will be supported

SAS Global Forum 2010 Management a Model for ... - SAS …

    http://support.sas.com/resources/papers/proceedings10/177-2010.pdf
    Paper 177-2010 Creating a Successful Support Model for the SAS® Enterprise Intelligence Platform Jerry High, Blue Cross and Blue Shield of Minnesota, Eagan, MN ABSTRACT SAS has a robust set of tools that provide business analysts many capabilities ranging from statistics and data mining

Application Maintenance and Support — Best Practices

    https://medium.com/@Orchestrate/application-maintenance-and-support-best-practices-bef7bad780cc
    Nov 30, 2015 · Almost anything and everything runs on software applications these days. ... Application Maintenance and Support — Best Practices. ... to effectively maintain and support …Author: Orchestrate Technologies, LLC

ITIL Application Management IT Process Wiki

    https://wiki.en.it-processmaps.com/index.php/ITIL_Application_Management
    Application Management is responsible for managing applications throughout their lifecycle. This ITIL process plays an important role in the application-related aspects of designing, testing, operating and improving IT services, as well as in developing the skills required to operate the IT organization's applications.



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