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https://www.cyberlink.com/support/faq-content.do?id=12838
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https://www.easefab.com/topic-mp4/cannot-import-mp4-to-powerdirector.html
If your MP4 files are not compatible with PowerDirector, it's probably because of the different codec in a number of MP4 files as Cyberlink PowerDirector(even the latest PowerDirector 13) might not support all of these codecs. If you're in such a situation, there is an easy way to fix the issue.
https://filmora.wondershare.com/video-editing-tips/powerdirector-mp4-issues.html
Cyberlink PowerDirector is a powerful video editing suite, but users can often experience MP4 compatibility issues. The software does have native support for MP4 formats, but if you are having with MP4 issues in PowerDirector, we can help you fix it.
https://www.youtube.com/watch?v=B13-XBlRb5s
Apr 12, 2017 · According to the Cyberlink official website, Powerdirector can support MPEG-4 format, but due to the codec issue, PowerDirector might not work with all MP4 files.Author: Diana Joan
http://www.pavtube.com/import-mp4-to-powerdirector.html
The latest version of Cyberlink PowerDirector 15 has expanded itself with perfect support for the latest and greatest formats and codecs like 4K Ultra HD, AVCHD, 3D Progressive, XAVC -S and H.265. However, a lot of people still complain that they even fails to load the common MP4 files into Cyberlink PowerDirector:
https://www.quora.com/Why-cant-I-import-my-mp4-file-to-CyberLink-PowerDirector-What-should-I-do
Your videos may in the codec that not supported, you can download and use this Video Converter Ultimate to convert your videos to H.264 MP4 format, and then you can import your videos to Cyberlink PowerDirector for using. A few of users have solved the issue successfully.
https://1080p-video-tool.blogspot.com/2017/06/powerdirector-video-to-mp4-mkv-mov-avi.html
Jun 02, 2017 · From above lists, we can see that the exported file formats by Cyberlink PowerDirector is limited to few container file formats or file codec. If you wish to export other popular video file formats such as MPEG-1, FLV, M4V, ASF, etc or audio file formats like MP3, AAC, AC3, AIFF, FLAC, MKA,...
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