Searching for Desktop Support Staffing Ratios 2013 information? Find all needed info by using official links provided below.
https://www.beyondtrust.com/assets/documents/HDI_2013_Research_Corner_Staffing_Desktop_Support.pdf
2,000 end users, desktop support will typically support 313 devices per technician. From 2,000 to 10,000 users, the support ratio grows to one desktop technician for every 571 devices. In large organizations, those whose end-user populations exceed 10,000, the support ratio jumps to 800 to one. Staffing Desktop Support MARCH 2013 DESKTOP SuPPOrT
http://myemail.constantcontact.com/2013-IT-Spending-Forecast--IT-Staffing-Ratios--and-more.html?soid=1100652285672&aid=IbLWUS7HRic
This Research Byte follows the six-year trend in staffing for the desktop support function, analyzing how demand for the position has changed as a percentage of total IT staff. ... IT Spending and Staffing Benchmarks 2013. Developing, presenting, benchmarking, and defending information technology spending or IT employee staffing levels can be a ...
https://www.thinkhdi.com/library/supportworld/2016/staffing-ratios-for-support.aspx
Staffing Ratios for Support: Not the Best Way! by Roy Atkinson November 22, 2016 ... His background is in both service desk and desktop support as well as small-business consulting. Roy is highly rated on social media, especially on the topics of IT service management and customer service. He is a cohost of the very popular #custserv (customer ...
https://www.computereconomics.com/article.cfm?id=1880
Purchase "Help Desk Staffing Ratios 2013". August, 2013. This study provides metrics for benchmarking help desk staffing levels in the current environment. We look at the trend in help desk staffing over a five-year period and provide two benchmarks by organization size: help desk staff as a percentage of the IT staff and users per help desk staff member.
https://www.computereconomics.com/section.cfm?id=39&start=11&count=10
Staffing Ratios and Trends. Network Support Staffing Ratios. March, 2019. ... Desktop Support Staffing Ratios January, 2019. ... down from 4.3% in 2013. In this report, we provide benchmarks for staffing functions related to web and e-commerce development and operations. We benchmark web staffing with two ratios: web/e-commerce staff as a ...
https://www.legis.nd.gov/files/committees/63-2013nma/appendices/15_5049_03000appendixf.pdf
As part of this study, the current Desktop Support staffing models, processes and tools were all evaluated to determine a recommendation for a future Desktop Support model. As part of our analysis, Eide Bailly compared the overall costs of Desktop Support within the State of North Dakota’s environment to industry benchmarks and best practices.
https://community.spiceworks.com/topic/936427-it-support-to-end-user-ratio
May 07, 2015 · Larger organizations can usually stretch the support staff further than smaller organizations, and then there's always the law of diminishing returns to consider as well. Generally I think it's going to be about 1 support per 50 users in the SMB world all the way up to 250 or more users in large enterprises.
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