Searching for Desktop Support Certification information? Find all needed info by using official links provided below.
https://www.techopedia.com/definition/646/microsoft-certified-desktop-support-technician-mcdst
Microsoft Certified Desktop Support Technician (MCDST) is an entry level certification sponsored and supervised by Microsoft. This certification indicates that a person is skillful and knowledgeable enough to perform basic troubleshooting and resolve support issues on a desktop environment running on the Microsoft Windows operating system.
https://study.com/articles/Microsoft_Certified_Desktop_Support_Specialist_MCDST_Career_Info_and_Requirements_for_Becoming_a_MCDST.html
MCDST certification generally requires at least six months of desktop operating system support experience, with an emphasis on Microsoft Windows XP, as well as a passing score on two exams....
https://www.thinkhdi.com/education/courses/hdi-desktop-advanced-support-technician.aspx
This certification verifies that professionals in the desktop advanced support technician role possess the knowledge of customer service and service management processes, as well as the necessary best practices, to provide high quality service and support.
https://www.thinkhdi.com/education/courses/hdi-desktop-support-manager.aspx
The certification exam is based on the HDI Desktop Support Manager (HDI-DSM) Certification Standard and is delivered online through the HDI Learning Center. Each exam consists of 65 multiple choice questions and must be completed in 75 minutes. A minimum score of 80 percent is required to pass a certification exam, unless otherwise published.
https://www.microsoft.com/en-us/learning/exam-70-685.aspx
MCITP Self-Paced Training Kit (Exam 70-685): Windows 7 Enterprise Desktop Support Technician Published: March 15, 2010 This self-paced training kit is designed to help maximize your performance on 70-685, the required exam for the MCSA certification: Windows 7, Enterprise Desktop Support …
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