Dell Pro Support Levels

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Dell EMC IT Support Services Dell EMC US Dell EMC US

    https://www.dellemc.com/en-us/services/support-services/index.htm
    Dell Accidental Damage Service is only available during the term for Dell’s limited hardware warranty and excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer may be required to return unit to Dell. Limit of 1 qualified incident per contract year.

ProSupport - Support Dell EMC US

    https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
    Priority access to senior ProSupport Plus engineers for faster issue diagnosis and resolution . Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce support issues and improve performance. ProSupport . Download ProSupport for Enterprise datasheet

Support Services for Enterprise and Business Client ... - Dell

    https://www.dell.com/learn/us/en/05/by-service-type-support-services
    Dell Support Services makes it easy to respond to IT demands and complexities. We will provide you with expert assistance, tools and technologies that will keep your users up and productive, allowing you to focus on business growth and stay competitive.

ProSupport One Dell

    https://www.dell.com/learn/us/en/04/services/support-services-prosupport-one
    Dell EMC is committed to partnering with you to deliver a customized data center support experience in these scenarios. Imagine a flexible support model that adapts to your changing business needs without compromising support levels. With ProSupport One, our designated Technology Service Manager and team of named support and field technicians ...

Dell ProSupport - NITV

    https://www.cvsa1.com/wp-content/uploads/2015/10/Global_English_ProSupport_Service_Description_rev_61.pdf
    Dell ProSupport Service Description 1. TERMS & CONDITIONS OVERVIEW This Service Description (“Service Description”) is entered by the customer (“you” or “Customer”) and the Dell entity identified on Customer’s invoice for the purchase of this Service (as defined below).

Software Support Dell

    https://www.dell.com/learn/us/en/25/services/support-services-prosupport-client-software-support
    Dell ProSupport offers three levels of software support to choose from — Comprehensive, Core Software Troubleshooting and Collaborative — depending upon your hardware and/or separate software purchases through Dell.

SUPPORT TAILORED TO YOU AND YOUR ENVIRONMENT …

    https://www.dell.com/downloads/us/bsd/bsd/global_dell_prosupport_external_customer_brochure_english.pdf
    Dell ProSupport is designed to rapidly respond to your needs, protect your investment and sensitive data, and provide proactive support services to help reduce risk, cost, and complexity in your environment. DELL PROSUPPORT SERVICES ONE SIZE DOES NOT FIT ALL Build a support model based on how you use technology and where you want to allocate ...

Dell Support Services

    https://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
    Whether you have Dell hardware or mixed vendors, protect your investments with our simple yet flexible approach. Basic Hardware Service Hardware repair and replacement during local business hours. The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365.

Support Services Dell

    https://www.dell.com/learn/us/en/uscorp1/service-contracts-support-services
    Support Services provide technical support and instructions on how to request a warranty repair or replacement due to a manufacturing defect on certain Dell products. U.S. and Canadian customers may review Dell's limited Dell-branded hardware warranty. For customers in Mexico, Central and South America, please consult your country or region ...

Dell EMC ProSupport and the Mission Critical Option

    https://www.dellemc.com/content/dam/uwaem/production-design-assets/jp/customer-services/h16453-dellemc-prosupport-mc-option_en.pdf
    Dell EMC ProSupport and the Mission Critical Option for EMC Products3 The following chart lists the service features of ProSupport provided under Dell EMC’s warranty and/or maintenance terms. ProSupport is available as to: 1. EMC® Equipment which is identified on the Dell EMC Product Warranty and Maintenance Table as



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